Sr. Communications Specialist

About the Job:

Support the HQ Visual & Marketing department by facilitating and/or managing all projects requiring Field communication with a focus on streamlining content to elevate in-store execution. Provide additional hands-on support in the Mock Store for select Visual & Marketing projects and/or initiatives.

A day in the life, what you’ll be doing:

Communication

• Develop daily, weekly, and seasonal Field communications supporting Visual Merchandising and Store Marketing initiatives
• Includes creating messages and/or surveys for Visual Updates, Product Launches, Floorsets, Marketing Arrivals, brand knowledge, and training materials
• Extract and analyze survey results, then partner with cross-functional teams to address findings and opportunities
• Maintain and organize Visual Drive assets, resources, and file libraries
• Manage field-facing resource links and folders within Zipline
• Gather feedback from Field leadership and incorporate insights into future programs and communications

Mock Store Support

• Support the Visual Design team during guide production, including adjusting lighting, photographing, and moving fixtures
• Partner with Visual Merchanders on Visual Updates and special projects, including steaming product, hardware updates, assisting with visual moves, sample organization, and select Store activations
• Assist Store Marketing team with seasonal initiatives, including prototype setup for Executive Walkthroughs and preparation of new/remodel Store props, elements, and hardware

Visual Design

• Create Trap & Hold documents for upcoming in-store brand launches
• Develop Visual Merchandising training content, tools, & resources
• Directly support production of Seasonal Guides (i.e. Men’s & Women’s, Kid’s, Store Mapping, Window, MOA Denim, & Mannequin)

Other

• Attend weekly team meetings and actively contribute in group discussions
• Partner with Store Operations & Procurement team for new/remodel Store openings
• Conduct Store Visits to collect feedback during heavier Visual workload (i.e. Floorsets, Black Friday, Brand launches, etc.)

What it takes to Join:

• 3+ years in Retail and/or Corporate Visual Merchandising experience
• Knowledge in Microsoft (i.e. Excel, Word, Outlook, etc.), Adobe Suite (i.e. Illustrator, Photoshop, etc.), and Figma programs preferred
• Excellent written, verbal, and presentation skills
• Ability to manage time and workload to hit all deadlines
• Ability to work as a team member, cross functionally and independently
• Ability to work in a fast-paced environment and be highly flexible to business needs

• Ability to problem-solve and provide creative solutions to enhance work efficiency & processes

Developing the Community/ Leadership Qualities:

• Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
• Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
• Serve as a Pacsun advocate in the industry and marketplace.
• Recruit, identify, develop, and retain talent that delivers performance excellence.
• As a manager, serve as a leader of company culture, norms, and conduct.
• Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.

Salary Range: ($76,925 - $89,523)

Pac Perks:

• Comprehensive medical, dental, and vision benefits
• Competitive short-term incentive program
• Immediate 100% vested 401K contributions and employer match
• Dog friendly office environment
• $1,000 referral incentive program
• Generous associate discount of 30 - 50% off merchandise online and in-stores
• On-site Cafe
• On-site Gym with Fitness Classes
• Ample parking
• Weekly Car Wash Service and more!

Physical Requirements:

The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. 

• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.
• Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
• Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
• Hotel, Airplane, and Car Travel may be required.

 Position Type/Expected Hours of Work:

This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.

Other Considerations:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.