Supervisory Customer Experience Specialist (Sporting goods)

Oversees associates within assigned department(s), utilizes leadership skills and abilities to empower associates to provide customers with an exceptional shopping experience.

Regular Full Time

2

Completion of high school or the equivalent. Retail experience. Demonstrated willingness and potential for additional responsibility.


If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Yes

HILL AFB MAIN STORE

Hourly

$18.64

$27.13

United States - Utah - Utah Exch/Hill AFB

Ensures a high level of customer satisfaction through excellent service. Greets each customer upon contact and keeps their needs foremost and creates a welcoming environment.
Leads associates utilizing effective communications skills. Trains and mentors associates to ensure they are well-equipped to provide an exceptional shopping experience.
Assists in arranging space on sales floor, setting up promotional fixtures, displaying promotional merchandise, and signing.
Demonstrates specialty product knowledge and skills to assist and engage by making recommendations to promote multiple sales. Ensures associates demonstrate behaviors to drive customer loyalty and actively communicates the benefits of the Military Star credit card to customers to drive sales growth.
Maintains program compliance with regards to safety/security/service procedures in all aspects of recordkeeping, inventory, storage/display, and sales.
Maintains employee communication folders to include communication record, time and attendance record, and job description. Communicates the performance standards and provides feedback.
May operate a cash register or other sales related equipment to enter new accounts, sales related equipment, sales transactions, refunds, or other related transactions. May be required to verify and accept multiple tenders for payment and make change with accuracy and zero variance tolerance.
Performs other duties as assigned.

We offer the following benefits for this position:
• Paid Vacation & Sick Leave
• Medical & Dental insurance
• Basic Associate Life, Personal Accident & Long-Term Care Insurance
• Short Term & Long-Term Disability Insurance
• Supplemental Associate & Dependent Life Insurance
• Flexible Spending Accounts
• 401K
• Retirement (Pension) Plan
• Holiday Premium Pay (Double Pay)
• Mass Transportation Reimbursement
• Associate Transfer Program (ATP)
• Paid Military Leave
• Personal Accident Insurance
• FMLA & Administrative Leave
• Employee Assistance Program (EAP)
*Some of the benefits listed above are subject to specific shifts and approvals per internal policies. Please contact HR for details.