IHG
Kansas

Supv Housekeeping

Onsite$40,560/yrPosted 1 week ago

Job details

Location
Kansas
Work type
Onsite
Compensation
$40,560/yr
Posted
1 week ago
Apply on
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About this role

DUTIES AND RESPONSIBILITIES:

  • Assist with scheduling and room assignments to ensure proper coverage. 
  • Monitor performance and recommend disciplinary action in accordance with company rules and policies.  Alert management of potentially serious issues.
  • Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties. 
  • Inspect all assigned areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction.  Advise employees of deficiencies and instruct on corrective action.      Provide adequate retraining as needed.
  • Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair.
  • Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
  • Control expenses and minimize waste within all areas of housekeeping.
  • Complete all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books, etc.
  • Promote teamwork and quality service through daily communication and coordination with other departments. 
  • May perform all housekeeping duties necessary including makings beds and vacuuming and cleaning guest rooms to ensure guest satisfaction.
  • Report, turn in, and/or log all lost and found items according to established procedures.
  • May regularly assist with deep cleaning projects.
  • May assist with other duties as assigned.

 

Wage:

The hourly pay rate for this role is $19.50.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

 

This is typically a 3rd layer of supervision in the housekeeping department in a large hotel, or assists the Executive Housekeeper at a smaller property, and whose primary duties are inspecting guest rooms, suites and public areas and instructing employees on corrective action


 
 

About Company

We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let’s Go Further Together.

Company

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

About IHG