Role Description 

Include, but are not limited to: 

• Assist in installing and configuring operating systems and application software for customer orders 

• Support the setup of VPNs and infrastructure in collaboration with IT and security teams, as and when needed. 

• Monitor and test application performance under supervision 

• Help maintain customer-owned equipment in secure environments Contribute to development and testing of automation scripts (e.g., PowerShell, Python) 

• Participate in validation and troubleshooting of firmware and device drivers 

• Shadow senior engineers during Linux server, switch, storage, or firewall configuration and deployment 

• Document procedures and findings to support operational efficiency 

• Engage in team meetings and cross-functional coordination with QC and Project Management 

• Stay current on industry trends and technologies relevant to data center engineering 

 
 
Behaviors and Competencies 

• Communication: Can clearly communicate technical information and findings to team members and support effective documentation of processes. 

• Teamwork: Able to collaborate effectively with engineering, IT, security, QC, and project management teams, fostering a cooperative environment. 

• Training and Learning: Demonstrates a strong willingness to learn, take initiative, and actively seek guidance from senior engineers. 

• Organization: Capable of supporting multiple projects and tasks, keeping documentation organized, and adapting to changing priorities. 

• Project and Goal Focus: Participates in project activities with attention to detail and completion of assigned objectives. 

• Time Management: Manages time effectively to balance internship responsibilities, communicates availability, and meets deadlines. 

• Self-Motivation: Takes initiative in learning new technologies, scripting, and automation practices. 

• Conceptual Thinking: Applies basic conceptual understanding of systems engineering and automation to solve assigned tasks and supports continuous improvement. 

 
 
Skill Level Requirements 

• Ability to assist with installation and configuration of operating systems and application software for customer environments. – Beginner 

• Ability to develop and troubleshoot basic automation scripts using PowerShell or Python. – Beginner

• Ability to monitor and report on application and system performance, escalating issues as needed. – Beginner 

• Ability to document technical procedures and findings clearly and accurately. – Intermediate 

• Ability to collaborate with cross-functional teams to support project objectives. – Intermediate 

• Ability to manage time and prioritize tasks in a fast-paced environment. – Intermediate 

• Familiarity with Linux, Windows, or networking concepts, with willingness to apply and expand this knowledge. – Beginner 

 
Other Requirements 

• Currently enrolled as a junior or senior in good academic standing working towards a bachelor’s degree. 

• Must be available to participate for the full 12-week internship duration. 

• Must be able to work onsite as required by the internship program.

• Must be authorized to work in the U.S. 

• Ability to lift up to 50 lbs.