Systems Specialist - AI Product & Strategy

• Own the end to end AI product lifecycle for business domains, from intake through discovery, design, delivery, and post-production optimization
• Serve as the single point of contact between ED&A, ETS, and business stakeholders to capture, qualify, and structure AI initiative requests, translating business needs into well-defined problem statements, use cases, and product requirements
• Drive AI initiative intake and demand activities while authoring product requirements documentation, including PRDs, non-functional requirements, user stories, acceptance criteria, and CREATe approval materials
• Conduct business process mapping and user journey mapping to surface pain points, identify AI opportunities, and inform solution design
• Build business cases for assigned initiatives, including benefits hypotheses, value drivers, and success metrics, and track value realization post-deployment
• Maintain the product backlog for your domains, balancing business value, technical feasibility, and resource constraints
• Coordinate across delivery teams, vendors, and platform partners within agile frameworks to keep initiatives on track and unblock issues quickly
• Lead product demos, sprint reviews, and stakeholder showcases for your domains, communicating progress and gathering structured feedback
• Coordinate user acceptance testing and ensure AI products meet quality and adoption standards before production release
• Monitor product performance post-deployment, gather user feedback, and drive continuous improvement
• Develop status updates, stakeholder communications, and executive-ready materials for your domain initiatives, translating technical concepts into business-relevant language
• Surface and track dependencies across platform, data governance, and data activation workstreams that affect your initiatives
• Apply and reinforce product management standards, templates, and best practices established for the AI portfolio

• Master's Degree and a minimum of 2 years relevant full-time work experience or
• Bachelor's Degree and a minimum of 3 years relevant full-time work experience or
• Associate's Degree and a minimum of 5 years relevant full-time work experience or
• High School Diploma/GED and a minimum of 7 years relevant full-time work experience

• Bachelor's Degree in Computer Science, Engineering, Math, Business, or technology-centric field and a minimum of 5 years relevant full-time work experience in Engineering or AI/ML/Data Delivery

• Demonstrated experience in product management, business analysis, or technical program management for data, analytics, or AI/ML solutions, preferred
• Experience working in one of the following business domains in a major utility Asset Management or Engineering, Work Execution or Construction, Supply Chain, Electrification, preferred
• Experience working in agile delivery environments (Scrum, Kanban, or SAFe), preferred
• Demonstrated stakeholder management experience across business and technical audiences, preferred
• Experience with business process mapping, journey mapping, or use case development, preferred
• Experience supporting business case development, benefits tracking, or value realization, preferred
• Experience planning and leading strategic initiatives, preferred
• Experience with AI/ML technologies and data platforms, preferred
• Familiarity with utilities, energy, or regulated industries, preferred

• Strong written and verbal communication skills
• Excellent collaboration and team building skills
• Well organized, detail oriented and flexible to handle multiple assignments
• Develops and delivers effective presentations

• Driver's License Required

• Sit or stand to use a keyboard, mouse, and computer for the duration of the workday

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• Available to work off hours as operationally required

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at [email protected]

Mission Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Benefits:

We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Rich medical & pharmacy benefits, including vision benefits
• Dental benefits
• Health Savings Accounts
• Health Care and Dependent Care Flexible Spending Accounts
• 401(k) with robust matching
• Employer paid Pension Plan
• Employee Stock Purchase Plan with a generous matching contribution
• State of the art Employee Assistance Program
• Paid Parental Leave
• Generous paid time off plus paid holidays
• Family support: emergency backup child, & elder care assistance
• Social responsibility and volunteer opportunities
• Employee discount program
• Commuter Benefits
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Life and Long-Term Disability Benefits

*Please be aware that some benefits may not apply to provisional or part-time job titles.