Tech Trainer - Shakopee, MN
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Apply to Tech Trainer - Shakopee, MN at EntrustJob details
- Location
- Shakopee, Minnesota
- Work type
- Onsite
- Compensation
- $76,126 - $111,651/yr
- Posted
- yesterday
- Apply on
- entrust.wd1.myworkdayjobs.com
About this role
Join us at Entrust
At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.
Get to Know Us
Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.
Position Overview
The Technical Trainer delivers technical training courses to internal and external customers. Training assignments include instruction on hardware and software products, systems, and solutions.
Key Responsibilities
Course Preparation — 25%
- Assess audience needs and deliver course curriculum that meets user and field service requirements within the product release schedule.
- Research product information through subject matter experts, including engineering, service, and manufacturing teams, as well as hands-on learning.
- Support the development of training materials for operator, administrator, and maintenance courses.
Course Delivery — 75%
- Conduct training classes using approved curriculum, department policies, and established procedures.
- Engage participants through an effective mix of instructional methods, including classroom presentations, skills practice, web conferencing, and multimedia self-study.
- Conduct follow-up evaluations to measure the effectiveness of course materials and training delivery.
Basic Qualifications
- Associate degree in a technical discipline or a minimum of 3 years of relevant experience.
- 1 or more years of experience delivering technical training courses.
- Proficiency with Microsoft PowerPoint and Word.
- 1 or more years of experience working with internal and external customers and managing projects.
- Strong understanding of software principles and techniques.
- Excellent communication, teamwork, and organizational skills.
- Ability to travel, including some international travel.
- Unrestricted work authorization in the United States.
Preferred Qualifications:
- Bachelor’s degree in education, computer science, or a related field.
- Experience with or knowledge of the card personalization industry.
- Experience supporting Entrust products and solutions.
- Experience developing multimedia training materials.
- Multilingual capability.
About Entrust
Entrust relies on curious, dedicated, and innovative colleagues to anticipate the future and deliver solutions for a more connected, mobile, and secure world. Our technologies and expertise help government agencies, enterprises, and financial institutions in more than 150 countries protect citizens, employees, and consumers.
Each year, Entrust solutions secure billions of transactions. Every day, our technologies issue and manage more than 10 million secure identities. Together, we create solutions for a more connected, mobile, and secure life.
For more information, visit www.entrust.com. Follow us on Twitter, YouTube, and LinkedIn.
Equal Opportunity Employer
Entrust Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability.
NO AGENCIES, NO RELOCATION
At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:
Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.
We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.
Ready to Make an Impact?
If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together.
Apply today!
For more information, visit www.entrust.com. Follow us on, LinkedIn, Facebook, Instagram, and YouTube
Compensation Range:
The anticipated starting base pay for this position is: $76,126-$111,651 per year (in the primary posting location). Actual compensation will be determined based on geographic location, education, skills and experience. This position is also eligible for the company’s discretionary annual incentive plan. In addition to your pay, Entrust offers eligible colleagues and their dependents comprehensive health and well-being programs which include medical, vision, dental, a generous 401(k) matching contribution, life and disability insurance, mental health coaching, virtual fitness programs, paid personal time off plus 12 paid holidays, parental leave and education reimbursement. Please speak with the recruiter for more details. Note: Benefit and Compensation programs are subject to eligibility requirements and other terms of the applicable plan or program. Entrust has the right to end, suspend or amend any of its plans at any time in whole or in part.
For US roles, or where applicable:
Entrust is an EEO/AA/Disabled/Veterans Employer
For Canadian roles, or where applicable:
Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.
If you require an accommodation, contact [email protected].
Recruiter:
Marcina Stewart[email protected]