Metropolis
Chicago, Illinois
Technical Support Technician, Tier 2
Job details
- Location
- Chicago, Illinois
- Work type
- Onsite
- Compensation
- $49,920 - $60,320/yr
- Posted
- 2 weeks ago
- Apply on
- job-boards.greenhouse.io
About this role
3+ years in technical support, 1–2 years in Tier 2, macOS enterprise experience, Jamf Pro, Google Workspace, IT ticketing (Jira/ServiceNow/Zendesk), on-call rotation.
What you'll do at Metropolis:
- escalate issues
- mentor staff
- lead projects
Apply to this Technical Support Technician, Tier 2 role at Metropolis with a tailored resume on ApplyBolt.