Temp Front Desk Clerk/Night Audit
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About this role
At Hilton Grand Vacations our goal is to make someone’s day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect.
We are looking for a Temporary Full Time Front Desk Clerk to join our team! at Hilton Vacation Club, Bent Creek Golf Village in Gatlinburg, TN. In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart.
OPEN HOUSE INTERVIEWS – Check out our wonderful resort and meet our team!
When: Every Thursday and Friday
Time: 10am to 2pm
Location: 3919 East Parkway, Gatlinburg
What will I be doing:
- Greets guests and owners on arrival.
- Check in/out guests.
- Generates folio and collects payments.
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
- Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
- Answering phones and directing calls.
- Other duties as assigned.
Job Details
- Temporary Assignment- Full-time
- Open to flexible schedule, including weekends and holidays.
What are we looking for:
- No experience is required – we will teach you everything you need to know!
- A professional demeanor.
- Fantastic customer service skills
- Basic computer skills.
- Proficient English language, both verbally and in writing.
- Open and flexible availability, including weekends and holidays
- Ability to multi-task responsibilities and prioritize.
- Ability to stand for prolonged periods of time
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Responsibilities
What will I be doing:
- Greets guests and owners on arrival.
- Check in/out guests.
- Generates folio and collects payments.
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
- Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
- Answering phones and directing calls.
- Other duties as assigned
Qualifications
What are we looking for:
- No experience is required – we will teach you everything you need to know!
- A professional demeanor.
- Basic computer skills.
- Proficient English language, both verbally and in writing.
- Open and flexible availability, including weekends and holidays
- Ability to multi-task responsibilities and prioritize.
- Ability to stand for prolonged periods of time
About Company
Be the heart of exceptional guest experiences by joining our resort operations teams. In each of our roles, from administration to recreation, you’ll be making people’s day every day. Whether you’re creating a beautiful atmosphere at our properties and resorts, or delivering a warm and friendly spirit that ensures each interaction with our Club Members and guests is a special one—your role on our resort operations Team will be essential in making lifetime memories for our guests.
Company
What makes Hilton Grand Vacations unique?
There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together.
Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today.