Ticket Sales Coordinator | Part-Time | Providence College

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Ticket Sales Coordinator will work as a member of the Sales team whose purpose is to drive revenue for all facets of the venue and Athletic department. Responsibilities will shift throughout the seasons between all aspects of ticket sales and service.

This role pays an hourly rate of $17.00-$21.00

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until June 9, 2026. 

• Service and manage all accounts you oversee
• Actively prospect new business opportunities by reaching out to URI Athletics fans and local businesses
• Keep accurate CRM records and perform necessary follow-ups with customers to close sales
• Develop and implement creative strategies to drive ticket sales and enhance customer experiences
• Provide exceptional customer service to corporate groups and all clients
• Perform grassroots marketing activities at various locations across greater New England to drive fan development and sales lead generation
• Collaborate with departments such as Box Office, Marketing, Event Services, Catering, Operations, and Ticket Operations to ensure efficient quality servicing of accounts and share best practices to support team goals
• Assist with processing sales transactions through Paciolan
• Contribute to the positive culture of the sales team by actively participating in meetings and training sessions
• Achieve and exceed daily, weekly, monthly, and annual activity/revenue goals
• Facilitate special projects and other duties as assigned
• Involvement with game day responsibilities, including ticket sales, engaging prospective clients, promotions, and sales

• Bachelor's Degree from an accredited college or university with major course work in Marketing, Public Relations, Communications, Hospitality/Sports Management, Business or a related field is preferred
• Prior ticket sales and service experience preferred
• Self-starter with a desire to succeed and a positive attitude
• Comfort with making outbound phone calls in a professional and friendly manner
• Ability to work flexible hours, including nights, weekends, and holidays
• Passion for creating memorable experiences for people
• Excellent interpersonal and communication skills
• Strong organizational, planning, and time management skills; ability to multitask
• Strong leadership skills with an aspiration to improve sales techniques and processes
• Proficiency in CRM, Adobe, Google, and MS Office programs
• Can interact successfully with groups from diverse backgrounds
• Flexible-must be available to work evenings, weekends, and all event days as assigned
• Team player who is creative and a proactive problem solver

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.