AEO
New York City, New York
Todd Snyder - Flagship Merchandising Leader
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Apply to Todd Snyder - Flagship Merchandising Leader at AEOJob details
- Location
- New York City, New York
- Work type
- Onsite
- Compensation
- $47,840 - $62,400/yr
- Posted
- 3 days ago
- Apply on
- hcml.fa.us2.oraclecloud.com
About this role
Todd Snyder is synonymous with sophisticated American style, seamlessly blending timeless elegance with modern flair. Since its inception in 2011, the Todd Snyder brand has redefined menswear, offering signature essentials, statement pieces, custom suiting, and iconic accessories that embody the essence of the modern gentleman. Todd Snyder’s creations reflect a unique fusion of classic tailoring and contemporary innovation reflective of quintessential American style. The Todd Snyder brand is uniquely positioned as affordable luxury within the Menswear space.
STATUS: Full Time, Non-Exempt
REPORTS TO: General Manager, Assistant Manager
SUPERVISES: Store Associates
RESPONSIBILITIES:
Drive Sales and Influence Customer Experience
- Model a service-first mindset reflective of the brand’s selling culture
- Provide a positive experience for all guests, acting as the Leader On Duty as needed to support floor coverage
- Collaborate with the Store Leadership Team to develop and execute business strategies aligned with KPIs and sales goals.
- In the absence of the Store Manager, resolve customer service issues, including authorizing customer service exceptions, appeasement discounts, damage discounts, and return policy extensions.
- Develop business acumen skills related to store operations, product assortment, and business opportunities.
- Maintain awareness of current promotional and marketing activities.
Visual Merchandising
- Lead the execution of monthly floor sets, including preparation, implementation, and ongoing maintenance of visual merchandising directives.
- Manage all visual directives, mapping and floorsets, ensuring they are properly planned, scheduled and properly planned to be executed seamlessly within allotted timeframe.
- Partner with Store Manager on scheduling needs for floorsets and visual merchandising objectives.
- Ensure proper styling, maintenance, and presentation of window displays and mannequins.
- Generate and analyze merchandise performance reports to influence merchandising decisions in collaboration with the Market Visual Manager.
- Execute merchandising updates based on sell-through and product performance, seeking Market Visual Manager feedback as needed.
- Maintain brand standards by supporting and directing associates to keep the sales floor replenished and aligned with the latest visual directives.
- Observe store team performance and provide feedback to improve execution of visual standards.
- Participate in conference calls regarding Visual Merchandising updates and strategies.
- Provide direction to the team on upcoming floorset preparation.
- Lead associates on execution of floorsets.
Operational Excellence and Inventory Management
- Maintain discipline in stockroom organization and replenishment processes to support seamless store operations.
- Execute daily operational procedures, supporting management to ensure compliance with audit processes and shrink reduction efforts.
- Ensure markdowns are completed accurately and on schedule.
- Proactively seek personal learning and development opportunities to elevate leadership skills and individual performance.
- Open and close the store in absence of another manager and perform all responsibilities associated with it.
- Contribute and participate in biannual inventory reconciliation.
Team Performance
- Foster a positive, team-oriented environment by embodying company values and cultivating a high-performance, customer-centric culture.
- Build strong relationships with peers, associates, and leadership to drive engagement and performance.
- Set clear expectations and hold team members accountable for performance and operational excellence.
- Train associates and managers on visual standards and expectations, providing ongoing coaching and feedback.
- Communicate observed performance opportunities to the Store Manager for further development and action.
- Offer in-the-moment feedback to boost associate confidence and skills.
Compliance
- Ensure compliance with all company policies, regulations, and laws, including safety procedures, leave policies, scheduling, and timekeeping.
- Clearly communicate store and company objectives, priorities, and initiatives to team members.
- Accurately complete POS transactions including cash, credit and employee transactions.
- Complete daily managerial responsibilities such as bank deposits, recaps, Zipline reviews, and start/end-of-day processes in accordance with company policies.
- Complete required annual training and ensure team adherence to compliance requirements.
- Accurately receive merchandise shipments and conduct merchandise transfers.
Additional Responsibilities
- Perform other duties as assigned by the General Manager or field leadership based on business needs.
- Demonstrate flexibility and adaptability in response to shifting workload or task priorities.
- Demonstrate company values.
QUALIFICATIONS:
- Minimum High School Diploma, or equivalent.
- Previous retail sales or leadership experience preferably in a commissioned selling environment
- Previous experience in Visual Merchandising in an apparel or accessories retail environment.
- Strong written and verbal communication skills with the ability to successfully work with a diverse range of clients and coworkers
- Ability to handle multiple tasks while working in a fast-paced and deadline-oriented environment.
- Ability to receive and provide feedback, adjusting approach and taking action as needed and when appropriate.
- Able to stand, reach, bend, stoop, etc. for extended periods with short rest breaks.
- Ability to lift up to 25lbs regularly and up to 50lbs occasionally, without assistance.
- Availability to work scheduled shifts based on the needs of the business including evenings, weekends, and holidays.
- Ability to perform all job essential functions.
- Proficient with technology and ability to learn new systems, preferable prior experience with Shopify, Endear CRM, and Google Applications for Business.
Company
Todd Snyder - We're an American menswear brand based in New York City. Since launching his eponymous label in 2011, Todd Snyder has redefined how modern Americans can present themselves to the world in stylish and unexpected ways. We are a talented, passionate, creative team of people working to design and market the building blocks of a modern gentleman's wardrobe in a way that blends heritage craftsmanship with a timely aesthetic. We believe that while trends may come and go, some things - like the importance of dressing well and cultivating a unique personal style - will never go out of fashion.
The company ships worldwide through its website, and operates 14 stores (and counting) in the United States, which have been hailed as innovative retail and lifestyle hubs by The New York Times, New York Magazine, GQ and others.
Todd Snyder is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. Todd Snyder prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all Todd Snyder activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. Todd Snyder also provides reasonable accommodation of religion and disability in accordance with applicable law.
PAY/BENEFITS INFORMATION:
- Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
- Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion.
- Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click HERE.
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