Training Officer

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone’s world!

Guiding Principles

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
• We get better at what we do every day.

%3Cp style=%22font-family:Arial;margin-bottom:11px;%22%3E%3Cspan style=%22background-color:white;color:#333333;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22background-attachment:initial;background-clip:initial;background-image:initial;background-origin:initial;background-position:initial;background-repeat:initial;background-size:initial;line-height:normal;%22%3E%3Cstrong%3EOffice of Child Support%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;margin-bottom:11px;%22%3E%3Cspan style=%22color:#333333;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EChild Support Statement: This position is in the Office of Child Support (OCS) which establishes policies and guidelines for the child support program based on federal and state laws. Ohio%27s child support program provides services to help ensure that children receive the financial and medical support they are legally entitled to and deserve. Learn more about the office by visiting the ODJFS Office of Child Support %3C/span%3E%3Ca href=%22https://jfs.ohio.gov/child-support%22%3E%3Cspan style=%22color:#333333;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3Ewebsite%3C/span%3E%3C/a%3E%3Cspan style=%22color:#333333;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E.%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;margin-bottom:11px;%22%3E%3Cspan style=%22background-color:white;color:#333333;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:normal;%22%3E%3Cstrong%3EWhat You Will Do%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp style=%22font-family:Arial;margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EResearch child support policy and system information to develop training presentations and materials.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22font-family:Arial;margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EDeliver training to county and state child support professionals and assist in the facilitation of training sessions.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22font-family:Arial;margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EPerform after training session duties, including tracking attendance, reviewing evaluation feedback, and updating handouts and question and answer documents.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22font-family:Arial;margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3ECollaborate as needed with other Office of Child Support units, ODJFS offices, and county partners to produce training.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22font-family:Arial;margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EMonitor a shared email inbox and respond to inquiries.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;margin-bottom:11px;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-bidi-language:AR-SA;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-US;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Cstrong%3ERecommended Skills:%3C/strong%3E%3C/span%3E%3C/b%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp style=%22font-family:Arial;margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22mso-color-alt:windowtext;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EGood customer%26nbsp;service and%26nbsp;interpersonal skills.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22font-family:Arial;margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22mso-color-alt:windowtext;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EExcellent verbal and written communication skills.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22font-family:Arial;margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22mso-color-alt:windowtext;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EComfortable with public speaking and presenting to an audience, in person and/or virtually.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22font-family:Arial;margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22mso-color-alt:windowtext;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EKnowledge of Microsoft software, including Word, PowerPoint, Excel, Teams, Outlook.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22font-family:Arial;margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22mso-color-alt:windowtext;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EKnowledge of eLearning training development software (i.e., Adobe Captivate, Articulate 360, or Lectora).%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22font-family:Arial;margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-bidi-language:AR-SA;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-US;mso-font-kerning:0pt;mso-ligatures:none;%22%3EFamiliarity of adult learning principles and passion for learning.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3ESchedule: %3C/strong%3E%3C/span%3E%3Cspan style=%22background-color:white;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EFull-time%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22background-color:white;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3EHours:%3C/strong%3E Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22background-color:white;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3ELocation: %3C/strong%3ERhodes State Officer Tower - 30 E. Broad Street 31st Fl, Columbus, OH 43215%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3ETravel: %3C/strong%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-bidi-language:AR-SA;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-US;mso-font-kerning:0pt;mso-ligatures:none;%22%3ETravel is as needed.%26nbsp;ODJFS may require occasional in-person meetings for training or other operational needs.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EPN(s): 20045275%3C/span%3E%3C/p%3E
*!

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

*!

The candidate, at minimum, must have the following:

Option 1:

• 6 courses in human resources, education, sociology, or psychology 

Option 2:

• 18 mos. exp in preparing informational or instructional programs

AND 

• 18 mos. trg or 18 mos. exp in public speaking or effective communications skills

AND 

• 3 mos. trg or 3 mos. exp in operating audio-visual equipment

Option 3:

• The equivalent of Minimum Class Qualifications for Employment noted above
   

Tips For Your Application

When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

This position is in the State of Ohio’s Pay Range 31. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $28.76 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

Pay Range 31	Step 1	Step 2	Step 3	Step 4	Step 5	Step 6	Step 7
Hourly	$28.76	$30.10	$31.47	$32.84	$34.53	$36.20	$38.01
Annual	$59,821	$62,608	$65,458	$68,307	$71,822	$75,296	$79,061
Months of Employment	At Hire	6 Months	18 Months	30 Months	42 Months	54 Months	66 Months

*!

Selection Priority Notice OCSEA

Current employees of ODJFS in the OCSEA union have selection rights before all other applicants. Applications from all other candidates will only be considered if an internal OCSEA applicant is not selected for this position.

ADA Notice

If you require an accommodation based on a disability for any step of the selection process, please contact [email protected].

Background check information

The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.

*!

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

*!

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Job Details
Organization: Job & Family Services
Agency Contact Name and Information: [email protected]
Unposting Date: Aug 9, 2026, 11:59:00 PM
Work Location: James A Rhodes Office Tower 31, 30 East Broad Street, 31st Floor, Columbus, 43215
Primary Location: United States of America-OHIO-Franklin County
Compensation: $28.76
Schedule: Full-time
Classified Indicator: Classified
Union: OCSEA
Primary Job Skill: Training
Technical Skills: Training
Professional Skills: Attention to Detail, Coaching, Critical Thinking, Developing Others, Leading Others, Organizing and Planning, Public Speaking, Verbal Communication, Written Communication, Observation