Training System Administrator - Journeyman

Program Overview

The Army National Guard (ARNG) Enterprise Network Operations and Cybersecurity Support (ENOCS) program delivers comprehensive enterprise IT infrastructure, WAN, cybersecurity, and associated services to the ARNG and its mission partners. The program supports more than 120,000 users and 141,000 endpoints across approximately 2,800 sites spanning 54 states and territories, enabling Title 10 and Title 32 missions, domestic emergency response operations, mobilization readiness, and classified SIPRNet operations.

Please Note: This position is contingent upon contract award.

Task 5 — Training Support — ensures ARNG personnel and G6 organizational staff maintain the knowledge and proficiency required to effectively operate and utilize enterprise IT systems, products, and services delivered under the ENOCS Task Order ENOCS TOR_2_25....968788.pdf. This task area is responsible for enterprise training capability development and delivery, daily training environment operations, student account management, and the development of instructional media and training videos aligned with product releases and system updates across the ARNG enterprise.

Position Summary

ECS is seeking a Training System Administrator - Journeyman to support the Army National Guard (ARNG) ENOCS program by ensuring the seamless operation and administration of training servers and instructional lab environments. The selected candidate will play a critical role in maintaining system readiness and availability, enabling effective training delivery. This position is vital to the broader enterprise program, as it ensures that all training environments are configured correctly, secure, and operationally ready for scheduled activities.

Responsibilities

• Administer and maintain training servers and instructional lab environments, ensuring optimal performance and availability.
• Provision user accounts and manage access to training systems.
• Monitor system performance and apply necessary patches and configuration updates.
• Assist in troubleshooting and resolving technical issues within training environments.
• Prepare and configure environments for scheduled training events.
• Document system changes and maintain accurate records of configuration updates.
• Validate system readiness and availability prior to each training session.
• Ensure compliance with established security protocols and configuration management procedures.