Job Description

It’s about being there and building trust.

Are you known for your attention to detail and exceptional organizational skills? Do you like working in a behind the scenes environment and have a goal-oriented mindset? Do you strive to lead by example and want to play an integral role in the development of your team? If so, being a Trust Operations Manager with Frost could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Trust Operations Manager with Frost, you are our leader, ensuring your team has the necessary support and guidance to ensure a seamless trust experience. In this role, you will be responsible for managing and leading a team of trust operations specialists. More than that, this role is about developing people and doing it with integrity, caring and excellence in mind.

What you’ll do: 

• Ensures the area is adequately staffed and personnel are trained

• Reviews and recommends new methods and procedures to make daily operations more efficient

• Plans and schedules activities within the area, coordinates them with information systems and other operational units as required

• Resolves unusual or complex problems; conducts research projects on complex issues and reports findings to upper management

• Ensures operations are performed in compliance with applicable laws and regulations

• Works closely with related trust personnel to ensure that their operational requirements are met

• Exercise the usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, and terminations

• Perform all other duties as assigned

• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• 8+ years of trust operations experience

• Bachelor’s degree in related field, or equivalent experience

• Excellent written and verbal communication skills

• Proficient in Microsoft computer applications

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:  

• Medical, dental, vision, long-term disability, and life insurance

• 401(k) matching

• Generous holiday and paid time off schedule

• Tuition reimbursement

• Extensive health and wellness programs, including our Employee Assistance Program

• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.