Utility Person - $31.83/hour (New Castle, PA, US, 16101)
Job details
- Location
- New Castle, Pennsylvania
- Work type
- Onsite
- Compensation
- $66,206/yr
- Posted
- 2 days ago
- Apply on
- jobs.amwater.com
About this role
Requisition ID: 109986
Share Our Purpose. Be Yourself. Feel Valued.
People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.
We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram.
Position Information
Posted Range: $31.83/hour
This position may be eligible for annual incentive pay and contracted increases as determined by the collective bargaining agreement, and you will have the opportunity for continued salary growth.
In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!
American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!
Primary Role
The Utility Person performs a variety of tasks in the operation and maintenance of water distribution and wastewater collection system facilities.
The schedule for this position is Tuesday through Saturday, either 7:30a-4p OR 12p-8:30p. Additionally, this position is subject to 24 hour call-out and overtime.
Key Accountabilities
The Utility Person is responsible for:
- Inspection, operation, maintenance, troubleshooting, installation, and repair of water distribution and wastewater collection system facilities including but not limited to water mains, valves, hydrants and service lines, sewer lines, manholes and service laterals, and pumping and flow control facilities.
- Responding to customer service inquiries including service disruptions, service line problems and grinder pump malfunctions.
- Investigating complaints and determining correction action per company procedures.
- Performing new service activity including tap installation and record keeping.
- Monitoring plant operations as needed, water distribution and wastewater collection systems, and making adjustments as directed to control operations.
- Operating and maintaining plant process equipment as directed.
- Completing all necessary forms, sketches, and field notes, using maps and records.
- Maintaining all necessary records.
- Maintaining tools and equipment; performing light maintenance and light construction duties including repairs and/or improvements to physical plant, custodial cuties, and related building and grounds activities.
- Performing facility mark-out pursuant to Pennsylvania One-Call.
- Performing other duties as assigned by Supervisor.
Knowledge/Skills
- Knowledge of water distribution/collection systems is a plus.
- Mechanical ability sufficient to understand the operation of pumps, valves, motors, and other mechanical equipment related to operations and maintenance.
Work Environment
Work is in environmental conditions including contact with wastewater, chemicals, fumes, odors and dust as a result of working with handling potentially hazardous wastewater treatment and laboratory chemicals. Exposure to potentially harmful pathogens and gases in raw unprocessed wastewater creating potential for blood borne/airborne disease. Electrical hazard conditions. Exposure to inclement weather mostly of short duration.
Certifications/Licensing
- PA DOT Verification required.
- Valid PA Drivers License.
Education
- High School Diploma or GED.
Competencies
Join American Water...We Keep Life Flowing™
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.