Fmr
Westlake or Durham or Merrimack
Vice President, Software Engineering - Contact Center Platform
Job details
- Location
- Westlake or Durham or Merrimack
- Work type
- Hybrid
- Posted
- Apr 3, 2026
- Apply on
- fmr.wd1.myworkdayjobs.com
About this role
15+ years IT leadership; experience with enterprise contact center or real-time platforms; deep domain in IVR, routing, WFM; cloud-native, microservices; DevOps/CI/CD; executive communication.
What you'll do at Fmr:
- Lead platform
- Define roadmap
- Oversee delivery
Apply to this Vice President, Software Engineering - Contact Center Platform role at Fmr with a tailored resume on ApplyBolt.