Seaworldentertainment
Orlando, Florida
VP, Contact Center
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Apply to VP, Contact Center at SeaworldentertainmentJob details
- Location
- Orlando, Florida
- Work type
- Onsite
- Posted
- 1 week ago
- Apply on
- seaworldentertainment.wd1.myworkdayjobs.com
About this role
Bachelor's degree required (MBA preferred), 15+ years leadership in contact center/customer experience with CRM, telephony, WFM, automation/AI expertise; proven revenue growth, vendor/BPO management, analytics, and executive communication skills.
What you'll do at Seaworldentertainment:
- leading operations
- driving revenue
- managing vendors
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