Vice President, Strategic Capabilities and Initiatives 

Role Summary The Vice President, Strategic Capabilities and Initiatives is responsible for advancing enterprise transformation through enterprise capability management and high impact strategic programs and initiatives. This role partners with enterprise leaders to assess capability maturity, translate strategic priorities into capability roadmaps, and support disciplined strategic investment decisions that strengthen performance, efficiency, and long-term competitiveness. The VP, Strategic Capabilities and Initiatives supports a multi-year portfolio of initiatives and capability investments by establishing governance, business cases, and measurement approaches. This role leads investment planning and prioritization, partnering closely with Finance and portfolio leaders to align funding, capacity, and expected outcomes. The VP leads the Continuous Improvement / Operational Excellence team, driving a prioritized pipeline of process and performance improvements. In addition, this role contributes to the evaluation of partnerships, joint ventures, and acquisitions through a capability-based lens, supporting diligence, integration planning, and post-deal execution to help realize intended value. 

Specific Responsibilities 

Enterprise Capability Management & Maturity 

• Define and maintain an enterprise capability framework, as part of enterprise transformation, and a consistent approach to capability maturity assessment across the family of companies. 
• Partner with enterprise leaders to translate strategic priorities into capability roadmaps, sequencing improvements based on maturity gaps, value, and organizational capacity. 
• Provide industry insights and trends to inform future-state capability needs, identifying emerging opportunities for innovation and differentiation. Recommend pragmatic actions that balance near-term performance needs with capability uplift, adjusting scope and sequencing as business conditions evolve. 

• Contribute to operating model evolution (e.g., shared services, centers of excellence, platform models) by identifying capability implications, required governance, and change impacts; partner with business and functional owners to operationalize changes. 

   

   

  Investment Planning & Portfolio Governance

   

   

• Support investment planning, by aligning intake, business case development, and prioritization to enterprise strategy, capability maturity needs, and funding constraints. 
• Partner with Finance and portfolio leaders to strengthen investment governance, establish success measures, and track benefit realization for priority initiatives. 

• Partner closely with leaders to support the overall success of FFG across the family of companies, aligning priorities, dependencies, and decision points across portfolios. 

   

   

  Continuous Improvement & Operational Excellence

   

   

• Lead the Continuous Improvement / Operational Excellence team, setting priorities, coaching associates, and delivering measurable improvements using practical problem-solving methods across priority value streams. 
• Identify, size, and prioritize a pipeline of CI initiatives focused on cost, quality, throughput, and experience improvements; support business owners with charters, measures, and governance. 
• Embed CI disciplines into portfolio delivery and post-implementation optimization, ensuring investments translate into sustained process and performance improvement. 
• Support CI capability building through targeted training, coaching, and toolkits for leaders and teams, in partnership with existing operational excellence resources. 

Strategic Initiatives 

• Lead high impact strategic programs or initiatives across IBX in support of short- and long-term strategic goals and priorities; includes establishing the enterprise transformation operating model and stabilizing the end-to-end portfolio lifecycle. 
• Support and operationalize joint venture, partnership, and acquisition efforts by helping define the operating approach, readiness milestones, and early execution plan following a deal. 
• Contribute to due diligence, capability impact assessment, and integration planning; support post-deal execution by coordinating cross-functional actions, tracking value realization, and escalating risks to the appropriate executive owners. 
• Support board and executive engagement by preparing materials, framing decisions, and coordinating meeting agendas, pre-reads, and follow-ups for strategic topics. 

• Provide flexible support for high-impact, time-sensitive enterprise needs by rapidly structuring problem statements, coordinating stakeholders, and driving short term execution where additional capacity is required. 

   

   

  Qualifications and Experience 

   

   

• 13+ years of progressive experience in capability management, transformation, portfolio/investment planning, operational excellence, strategy execution, or related disciplines, including: 
• 10+ years in leadership roles with cross-functional and/or multi-business scope and demonstrated influence in matrixed environments. 
• Proven track record leading large-scale, multi-year transformation programs in complex, matrixed, or multi-entity organizations (e.g., family of companies, holding company, multi-market enterprise). 
• Demonstrated experience supporting investment planning and portfolio governance for a significant book of work (OpEx/CapEx), including business cases, prioritization, and benefit realization tracking. 
• Experience leading a team, including developing talent and sustaining gains through standard work and performance management. 
• Experience with partnerships, joint ventures, and M&A evaluation, including capability impact assessment, diligence support, and integration/post-deal execution support. 
• Strong financial acumen (NPV/ROI, scenario analysis, capital allocation, synergy modeling) and experience partnering with Finance to integrate transformation and CI benefits into financial plans and forecasts. 
• Demonstrated ability to influence and collaborate with boards, C-suite executives, subsidiary leadership teams, and functional heads. 
• Bachelor’s degree required; Master’s degree preferred (e.g., MBA, MHA, or related advanced degree in business, operations, or engineering). 
•  Exceptional leadership, communication, and change management skills, with a history of building high-performing teams and embedding continuous improvement and portfolio discipline into organizational culture.

Hybrid

Independence has implemented a “Hybrid” model which provides our associates with the ability work in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the “Hybrid” model. While associates may work remotely, the work must be performed in the Tri-State Area of Delaware, New Jersey or Pennsylvania.

At IBX, everyone can feel valued, supported, and comfortable to be themselves, and all associates have a fair opportunity to achieve their full potential.  We put these principles into action every day by acting with integrity and respect.  Celebrating and embracing diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.

Serving nearly 10 million people in 25 states and the District of Columbia, including 2.5 million in southeastern Pennsylvania, Independence Health Group is the leading health insurance company in the Philadelphia region, and we’re expanding across the country. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.

At Independence, we see each of our members as an individual, with unique needs and concerns. We’re dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations.  For more information about Independence access our website at www.ibx.com. We’re revolutionizing health care, and our focus is on you!

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

All resumes submitted directly to an Independence Blue Cross employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of Independence Blue Cross and the Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by Independence Blue Cross or the Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process.