When I Work AE, SMB

What You’ll Do 

As an SMB Account Executive, you will be working with business owners, scheduling managers, and operations professionals to help solve challenges surrounding labor management. You’ll qualify their fit for When I Work’s products and help them realize value through discovery conversations, product demos and testing periods. You’ll develop a keen understanding of labor management across multiple industries and will display a strong problem solving ability to map When I Work’s flexible solution to their specific needs. You will also explore interest and fit of Rippling’s broader product suite including Payroll, HR, Spend and more.  In this role you will: 

• Manage a high volume of inbound leads for buyers with 21 to 200 shift workers.  Conduct effective discovery calls, product demos, and presentations that showcase the value of When I Work products.
• Achieve revenue quota targets and handle all aspects of the sales process, from initial contact to closing deals
• Qualify opportunities for Rippling’s products and engage cross-functional team members to help sell
• Maintain good CRM and pipeline hygiene to manage a pipeline of deals and follow-up activity. Provide weekly bookings forecasts to leadership
• Become a When I Work product expert providing demos and guided trial experiences to prospects
• Participate in ongoing professional training and development focused on product knowledge and sales skillset
• Present your results and your business to leaders and peers on a recurring basis
• Partner with our Customer Success and Care teams to ensure a positive experience through the customer’s smooth transition to training and onboarding
• Work collaboratively with peer Account Executives in sharing best practices
• Share feedback and insights with Sales leadership and cross-functional teams including Marketing and Product in pursuit of continual improvement

Who You Are

You are a rare combination of talents including technology acumen, business comprehension, and the ability to communicate seamlessly with prospective customers.  You are curious, dependable, resourceful, and get joy from going beyond to make customers successful.  You are motivated by a strong, innovative, and passionate work culture and are constantly searching for ways to improve, inspire others, and add value.

Experience and Skills Needed

• 1+ years of quota carrying-experience in software or technology sales, SaaS implementation, mobile apps or cloud software
• Functional knowledge of workforce management solutions, accounting software, human resources systems and payroll applications
• Technology savvy and ability to quickly learn new things
• Proven ability to collaborate and build strong relationships with external customers
• Excellent verbal and written communication skills, including the ability to manage meetings
• Excellent organizational and time management skills
• Bachelor's degree or any equivalent combination of education, experience, and/or training required

What Would Be Awesome To Have

• Experience in the software or technology industry, preferably with SaaS industry experience
• Experience with HubSpot
• Experience with working with technology companies

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About When I Work

We help hourly teams get shift done. 

At When I Work, everything we do starts with a mission to help hourly teams work better together. We deliver on that mission by making every piece of hourly workforce management - scheduling, time tracking, shift trading, team messaging, and more - easy and straightforward for managers and employees alike. 

The Sales Team at When I Work is a group of results-driven, consultative minded professionals who enjoy understanding a customer's business and how the When I Work product can help them work better together as a team.  When you join this team, you join a group of high performing individuals that are always looking for creative ways to convey the value of our product in order to ensure positive outcomes for our customers. This team is passionate about cultivating a performance-based, collaborative, encouraging, and supportive culture where you will be driven to succeed, see growth in your career, and win all while having some fun along the way