Caesars Entertainment
Las Vegas, Nevada

Workforce Management Analysis - Full Time (Call Center)

OnsitePosted Jun 15, 2026

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Job details

Location
Las Vegas, Nevada
Work type
Onsite
Posted
Jun 15, 2026
Apply on
edmn.fa.us2.oraclecloud.com

About this role

High school diploma, 1+ years contact center experience (1 year customer service), familiarity with WFM and reporting software, typing ability, knowledge of scheduling and intraday WFM processes, strong communication, analytical and organizational skills, and basic math.

What you'll do at Caesars Entertainment:

  • adjusting schedules
  • monitoring adherence
  • creating reports

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About Caesars Entertainment

Caesars Entertainment
Las Vegas, Nevada