Writing Center Paraprofessional

Position Title

Department

Level

Remuneration

Remuneration Amount

Position No

Job Description

• Assist students with subject-related coursework in small groups or individually, or refer students to peer tutors as appropriate.
• Create a comfortable, friendly and culturally sensitive atmosphere in the Writing Center.
• Provide tutoring via email, Zoom, and/or Moodle to students at other CMI locations.
• Organize workshops for students based on skills in high demand for tutoring and/or faculty requests.

• Assist students with the current printing system (e-print kiosk).
• Provide support for computer related issues (desktop, mouse, keyboard etc.).
• Assist students in using MS Office, Google Drive, email, and other basic applications.
• Assist students with online registration and FAFSA as needed.

• With the help of the Information Technology Department, maintain working computers and component parts (submit e-tickets).
• Ensure best practices for digital security are practiced in the Writing Center.
• Monitor use of supplies (toner, paper, etc.).
• Report abuse of center resources to the Associate Dean of Learning Support.
• Submit reports of needed repairs to the Physical Plant Department.
• Ensure the center is always clean, neat and orderly.
• Ensure proper use of the Writing Center equipment and address any malfunction to the appropriate department (IT or Physical Plant).

• Maintain the Writing Center database for the Academic Support Program.
• File reports with Associate Dean of Learning Support.
• Collect customer feedback on Writing Center use and effectiveness.
• Assist the Associate Dean of Learning Support with program review and outcome-based assessment.

• Develop and provide trainings, workshops, and review sessions for Writing Center tutors and monitors as directed.
• Develop subject-related materials to use in tutorials and tutor training.
• Organize orientation meeting workshop for student workers at the beginning of every semester.
• Meet monthly with student workers.
• Resolve conflicts among student workers as necessary.
• Monitor student worker activities and hours.
• Mentor tutors to ensure best practices are being utilized, including helping them develop skills, activities, and materials to use in tutorials 

•  Participate in the recruitment, interviewing, and hiring of qualified student employees to serve as tutors and monitors in the Writing Center.
• Coordinate with the Associate Dean of Learning Support and Human Resources Office on student worker contracts and timesheets.
• Schedule and mediate tutor coverage if shifts are swapped or if a tutor is absent..
• Evaluate student workers.
• Co-lead in Academic Support Program meetings, workshops and activities.
• Coordinate with the Associate Dean of Learning Support in communicating to students, faculty, and staff about the services provided in the Writing Center 

Minimum Qualifications and Experience

• AA/AS Degree from an accredited college
• Two years of experience working in a learning center

Desired Qualifications and Experience

• BA/BS in subject or related area
• Five years of experience working in learning centers
• Experience with MS Office, Google Drive, email, and other basic applications

Personal Attributes

• Good interpersonal communication skills.
• Good organization and timekeeping skills.
• Ability to work effectively in a team.
• Able to work unsupervised and solve problems on the spot within job requirements. 

General Description

Open Date

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