1350 Product Contracts Management - Project Specialist - PM

FFF Enterprises is a company that specializes in product management and portfolio strategy. They are seeking a Project Specialist to manage operations including SAP programming, order allocations, and vendor communications, while ensuring contract terms are maintained and operational processes are improved.

What you'll do:

• Liaison and account management identifying any special requirements and working closely with internal and external departments to ensure that all processes for the management of these accounts are met. Continuously strive to improve processes and service quality to internal and external customers. Must work with the sales reps, SDR’s, product management, customer service, contracts/pricing, marketing, and warehouse to ensure that everyone is aligned on expectations and requirements
• Responsible for constant trouble shooting inventory issues, delivery issues, etc. and working with internal operations and our vendors to be sure we provide excellent service. Attend all meetings pertaining to operational programs, agreements, or contracts and propose improvements as needed. Ability to clearly communicate challenges and issues verbally, electronically, or by phone. Evaluate potential problems and technical hitches and develop solutions
• Developing SAP programming needs with IT at a very high level. Participate in the coordination of contractual responsibilities and ensure accounts are maintained based on these responsibilities. Ensure that all manufacturer contract terms are properly updated and maintained in SAP and on the Manufacturer Terms Spreadsheet in TEAMS
• Coordinate with Product Management Data Analyst to ensure contract fees are accurately maintained and validated within SAP. Ensure validation of all contract fees are completed within 10 days of receipt with any discrepancies resolved within 30 days
• Assist Product Managers with contract development and review, discussing strategies and reconciling incentive and fee for service payments. Responsible for assisting with manufacturer communications, and communicating directly with Customers when appropriate and necessary, for CVS and other Corporate Accounts. Maintain excellent communication and interpersonal skills promoting strong relationships with both internal and external customers
• Liaison between the manufacturer and FFF procurement for creation of purchase orders and management of allocations, ensuring delivery to the appropriate DC. Establish and maintain the fulfillment allocation and storage location tables within SAP
• While communicating with Customers, Sales Force, Customer Service, and business partners, must continually develop and maintain company's image and corporate philosophy
• Compile the necessary information in order to communicate reporting requirements to the IT department for data feeds and weekly/monthly/quarterly reports. Once reports are created, assist with testing and validation of the reports, and then schedule them using the reporting tool. Prepare and submit ad hoc reporting as requested including analytical analysis of sales and inventory
• Responsible for operational functions prior to and during flu season, including order manipulation (flipping), tracking cancellations, assisting in ensuring the proper GPO membership affiliation is established, member list maintenance, pricing validation and any other order related requirements
• Master the use of the Capacity Tool, as required, to ensure appropriate and efficient order allocations (fair share allocations). Communicate to the appropriate parties when adjustments are made on accounts that will affect the following processes: order entry, accounts receivable, commission, or reporting. Follow thru to ensure that operations are updated to address any and all changes affecting these programs. Confer with Manager on unusual problems. Support team members with questions or assistance for processes that fall within the project coordinators responsibility. Assist in the training of team members on procedures and processes
• Adheres specifically to all company policies and procedures, Federal and State regulations, and laws. Display dedication to position responsibilities and achieve assigned goals and objectives
• Always represent the Company in a professional manner and appearance

What they're looking for:

• High School diploma or equivalent
• Ability to communicate professionally and effectively with internal/external Customers/management at all levels
• Must have strong analytical skills and accuracy plus diligence to the task at hand
• Must possess excellent written and verbal communication skills
• Must be adept at multitasking, be detail oriented and dependable
• Must be proficiency in Microsoft Word and Excel and have the desire and ability to take on new responsibilities and tasks
• Project Specialists must have the ability to work with general supervision; ability to solve moderately complex problems; ability to work independently and make decisions based on guidelines of the job description
• Minimum one (1) year or more of sales support, reporting, and/or Customer Service work required. Previous medical industry experience a plus
• Must have strong organizational skills
• Must have a detail orientation and the proven ability to prioritize work
• Must have effective verbal and written communications skills
• Must have the ability to work with limited supervision and as part of a team

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Discount Program
• Vision Insurance Plan
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Dependent Care Flexible Spending Account
• Employee Assistance Program (EAP)
• Group Life and AD&D
• Voluntary Supplemental Life Insurance Plans