2027 Internship - Business Operations Analyst - Quality

Textron is seeking a Business Operations Analyst Intern to assist its Business Operations team with initiatives supporting its Service Center network. The role involves continuous improvement projects, database management, data and financial analysis, cross-functional coordination, and developing tools and templates to improve efficiency and process consistency.

What you'll do:

• Support the Service Center Network with ongoing and new continuous improvement projects
• Follow established procedures for database management, sales projects, and market share studies
• Analyze labor and time studies and network communication efforts to develop0consistency with the Textron Aviation policy and responsibility, maintenance of customer goodwill, and continued profitability
• Interface with multiple Textron Aviation departments (including Warranty, Product Support, Engineering, Parts and Programs) to ensure all Service Centers meet their goals
• Work projects potentially including business cases, Standard Operating Procedure creation, time study reviews on aircraft, labor analysis, SAP data creation, data modeling, and financial analysis of future sites
• Develop and/or recommend new technological tools or solutions for continuous improvement and efficiencies throughout the service center network
• Develop templates, where appropriate, for ongoing improvements in efficiency, standard work, continuous improvement, process consistency, etc

What they're looking for:

• Pursuing Bachelor's degree in Aviation, Business Management, Marketing, Sales, or other related field
• Excellent verbal and written communication skills
• Professional and diplomatic demeanor
• Quickly grasps new concepts when faced with unfamiliar tasks
• Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F-1 students and J-1 exchange visitors who will need employment sponsorship
• Summer internships are 40 hours per week typically from late-May to early-August lasting 10 weeks
• Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager
• Private Pilot's license, A&P license, or previous aerospace experience are desirable
• Technical knowledge of aircraft is beneficial

Benefits:

• Summer internships are 40 hours per week typically from late-May to early-August lasting 10 weeks.