2027 Internship - Data Analyst - Customer Service

Textron is a global company offering internships that provide hands-on experience, mentorship, and professional development. The Data Analyst Intern will analyze customer support data, develop reporting and automation solutions, support forecasting and market analysis, and improve data quality and governance.

What you'll do:

• Perform data analysis via various analytic techniques to gain insights from data to support business objectives
• Collect, manage, analyze, and interpret large volumes of data while leveraging tools to develop and maintain curated data sets for use in analysis
• Develop and maintain data reports within Power BI and other tools using query languages and formula libraries such as SQL and DAX to track key metrics
• Create Alteryx Workflows to blend data and automate tasks
• Use data analysis tools and techniques to support forecasting and market analysis
• Provide recommendations to business leaders to support business objectives
• Work cross functionally to improve data quality by assisting with Data Governance efforts and implementing processes to maintain data quality standards
• Interface with other data professionals throughout the organization to enable cross functional growth within analytics capabilities

What they're looking for:

• Pursuing Bachelor's or Master's degree in Business Administration, Engineering, Mathematics, Economics, Statistics, Data Analytics, or related field
• * Drive and desire to excel in an autonomous environment
• * Bias for action – ability to take initiative and act on curiosities
• * Highly organized with strong attention to detail and ability to manage and prioritize multiple projects
• Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F-1 students and J-1 exchange visitors who will need employment sponsorship
• Summer internships are 40 hours per week typically from late-May to early-August lasting 10 weeks
• Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager
• Textron Aviation Inc. must comply with U.S. export control laws. If a position requires access to information controlled under U.S. regulations applicant must be eligible to meet any requirements to access controlled information

Benefits:

• Paid, full-time 10-week summer internship with a prepaid stipend
• Mentorship, training, and development opportunities
• Real project work and hands-on experience
• Service time credited toward 401(k) vesting upon full-time employment
• Alternative work schedules at select locations