2027 Internship - Sales (CRM Business Analyst)

Textron is a global company with diverse industry-leading brands. The CRM Business Analyst Intern will support the CRM team by using Salesforce to deliver business solutions for sales, support, and marketing teams, including database design, automation, reporting, documentation, and application development.

What you'll do:

• Work on project teams to enhance existing Salesforce functionality, deliver new features, and improve user experience
• Automate business processes using either the Salesforce UI or code
• Build applications on the Salesforce platform using database design best practices and automation tools
• Develop reports and dashboards in Salesforce to support business objectives
• Document business processes through process mapping
• Build, test, and deploy code within the Salesforce platform
• Collaborate with other developers for brainstorming and writing code

What they're looking for:

• Pursuing a Bachelor's Degree in:
• Management Information Systems
• Computer Science
• Engineer
• Other related technical field
• Strong written and verbal communication skills
• Experience with Microsoft Office
• Understanding of relational databases and using SQL to create complex data sets
• Ability to identify relevant information and explain technical information to a broad audience
• Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F-1 students and J-1 exchange visitors who will need employment sponsorship
• Summer internships are 40 hours per week typically from late-May to early-August lasting 10 weeks
• Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager

Benefits:

• Paid, full-time 10-week summer internship with a prepaid stipend
• Mentorship, training, and development opportunities
• Real project work and hands-on experience
• Service time credited toward 401(k) vesting upon full-time employment
• Alternative work schedules at select locations