2027 Summer Intern: Data Analyst​ (Customer Operations)

Spectrum is a telecommunications company providing connectivity, entertainment, and related services to customers and communities nationwide. The Data Analyst Intern will support customer operations by researching escalations, resolving customer reliability issues, conducting compliance checks, and identifying trends through data and AI/ML research methods.

What you'll do:

• Reduce duration/intensity of customer reliability issues
• Assist with escalation research
• Own customer resolution through compliance checks and internal department escalation for resolution
• Identify trends using data and AI/ML research methods

What they're looking for:

• Must be a rising senior with an expected graduation date between December 2027 and May 2028
• Must be currently enrolled in an accredited College or University completing a bachelor's degree
• Must have at least a 3.0 GPA or greater in current program
• Ability to travel locally to Spectrum intern development events and activities throughout the program
• Authorization to work in the U.S. without restrictions or need for future sponsorship
• Ability to work independently and in a collaborative team environment
• Analytical skills
• Communication Skills - Verbal and Written
• Proficiency in Microsoft Office: Word, Excel, PowerPoint, Access'

Benefits:

• Paid, full-time, 11-week internship
• Professional development sessions
• Networking opportunities
• Mentorship and experiences that help you grow personally and professionally
• A mentor who can provide guidance, support and career advice