2027 Summer Intern, Program Operations (MI, MN, IN, WI)

ICF is a global advisory and technology services provider. The company is seeking Program Operations interns to support the planning, execution, and monitoring of energy efficiency programs while developing foundational skills in project management, communication, teamwork, research, and data analysis.

What you'll do:

• Coordinate and support the execution of program activities, events, tasks, and deliverables
• Conduct research and analyze data on market trends, customer segments, competitive landscapes, and energy efficiency equipment to support program planning and decision-making
• Evaluate market potential, program growth opportunities, and distributor, contractor, and trade ally networks
• Collaborate with Sales, Account Management, Engineering, and other team members to develop aligned outreach, sales, customer targeting, decarbonization, equity and affordability, lead generation, and value proposition strategies
• Prepare and maintain reports, schedules, meeting minutes, and other program documentation
• Summarize findings and present actionable recommendations that support data-driven decisions and the development of accurate, timely, high-quality products and services
• Provide administrative and communications support, including coordinating meetings and helping teams complete priorities on time
• Support the Program Delivery team by developing client presentations and communicating key program results to internal and external stakeholders
• Identify and develop program opportunities that advance clients’ clean energy goals
• Review program processes and recommend opportunities to improve efficiency and delivery
• Coordinate with program implementation teams and cross-functional partners, including Marketing, IT, and Customer Care
• Engage participating service providers to gather information and identify opportunities for program improvement, depending on the role

What they're looking for:

• By start date, a minimum of 30 completed college-level credit hours is required
• U.S. Citizenship or Permanent Work Authorization is required
• Preferably in Business Administration, Economics, Project Management, Energy Management, or a related field
• A completed bachelor's degree and enrollment verification or 9 credits completed in a graduate program in Business Administration, Economics, Project Management, Energy Management, or a related field
• Strong organizational, time management, task prioritization, and attention-to-detail skills
• Excellent written, verbal, analytical, and collaborative communication skills
• Ability to work independently and effectively as part of a team
• Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word
• Experience with program coordination, documentation, research, data collection, market analysis, or sales planning projects
• Familiarity with data analytics and visualization tools such as Power BI, Power Query, or VBA
• Interest in energy efficiency, market research, and sales strategy; familiarity with HVAC, water heating, space heating, kitchen equipment, or lighting technologies is a plus

Benefits:

• These roles can be remote with preference for those in MI, MN, IN or WI for opportunities for occasional in person team engagement.