Chick-fil-A | Northshore Mall
Peabody, Massachusetts

$25/Hour: Team Leader

Onsite$41,600 - $52,000/yrPosted Jun 20, 2026

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Job details

Location
Peabody, Massachusetts
Work type
Onsite
Compensation
$41,600 - $52,000/yr
Posted
Jun 20, 2026
Apply on
app.higherme.com

About this role

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Chick-fil-A is America's #1 fast food restaurant with over 3000 locations and over $20 billion in annual sales!

At Chick-fil-A Northshore Mall, Team Leaders are responsible for leading restaurant shifts by building effective plans, collaborating with other Team Leaders, delegating tasks, and persisting creatively


Team Leader Responsibilities:

  1. Be a “REMARK”able Team Member. 
  2. Create effective shift setups using OneClick.
  3. Ensure the completion of daily, weekly, and monthly checklists.
  4. Utilize the manager swipe card according to restaurant policies.
  5. Ensure the completion of all breaks, according to restaurant guidelines, MA and federal labor laws. 
  6. Ensure the restaurant phone is always answered promptly.
  7. Support the Trainers in training and retraining initiatives.
  8. Create and communicate (Welcome Walkthrough) goals each shift. 
  9. Follow all restaurant, MA, and federal labor laws.
  10. Ensure the entire team follows all uniform and appearance standards.
  11. Ensure proper stewardship of restaurant equipment and facilities
  12. Communicate any business needs and operational improvement ideas to the corresponding Area Lead.
  13. Foster a restaurant culture that aligns with our Core Values. 

Requirements

  • Trust
  • Honor
  • Excellence
  • Generosity
  • Fun-with-a-purpose
  • Driven
  • Influential
  • Accountable
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About Chick-fil-A | Northshore Mall

Chick-fil-A | Northshore Mall
Peabody, Massachusetts