Access Analyst - CPAS

%3Cb%3EWHY UT SOUTHWESTERN?%3C/b%3E%3Cbr%3E%0AWith over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to %3Ca href=%22https://www.utsouthwestern.edu/newsroom/articles/year-2022/july-us-news-best-hospital.html%22 target=%22_blank%22%3EU.S. News %26 World Report%3C/a%3E, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you%27ll discover a culture of teamwork, professionalism, and a rewarding career!%0A%0A%3Cbr%3E%3Cbr%3E%3Cb%3EJOB SUMMARY%3C/b%3E%3Cbr%3E%0AWorks under minimal direction while collaborating with Clinic Leadership to optimize scheduling workflows that have the best positive outcome for clinic operations, patient access and safety, and provider utilization. This position is responsible for assisting in the technical and operational validation, maintenance and support of Epic Scheduling while maintaining Epic best practices. Performs in-depth analysis of operational scheduling requirements including complex scheduling protocols. Collaborates with other team members to assist in design, validation, and problem resolution. %3Cbr%3E%3Cbr%3E%3Cp%3E%3Cb%3EBENEFITS%3C/b%3E%3Cbr%3E%0AUT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:%3C/p%3E%0A%3Cul%3E%0A %3Cli%3EPPO medical plan, available day one at no cost for full-time employee-only coverage%3C/li%3E%0A %3Cli%3E100% coverage for preventive healthcare-no copay%3C/li%3E%0A %3Cli%3EPaid Time Off, available day one%3C/li%3E%0A %3Cli%3ERetirement Programs through the Teacher Retirement System of Texas (TRS)%3C/li%3E%0A %3Cli%3EPaid Parental Leave Benefit%3C/li%3E%0A %3Cli%3EWellness programs%3C/li%3E%0A %3Cli%3ETuition Reimbursement%3C/li%3E%0A %3Cli%3EPublic Service Loan Forgiveness (PSLF) Qualified Employer%3C/li%3E%0A %3Cli%3E%3Ca href=%22http://jobs.utsouthwestern.edu/benefits/#top%22 target=%22_blank%22%3ELearn more about these and other UTSW employee benefits!%3C/a%3E%0A %3C/li%3E%0A%3C/ul%3E%3Cbr%3E%3Cbr%3E%3Cb%3E%3Cb%3EEXPERIENCE AND EDUCATION%3C/b%3E%3C/b%3E%3Cbr%3E%0A%3Cbr%3E%3Cb%3ERequired%3C/b%3E%3Cul%3E%3Cb%3E%3Cli%3EEducation%3C/b%3E%3Cbr%3EHigh School %3Cbr%3E%3C/ul%3E%3Cul%3E%3Cb%3E%3Cli%3EExperience%3C/b%3E%3Cbr%3E3 years of experience in either healthcare technical development or in healthcare operations %3Cbr%3E%3C/ul%3E%3Cb%3EPreferred%3C/b%3E%3Cul%3E%3Cb%3E%3Cli%3EEducation%3C/b%3E%3Cbr%3EAssociate%27s Degree in related field or %3Cbr%3E%0ABachelor%27s Degree in related field %3Cbr%3E%3C/ul%3E%3Cul%3E%3Cb%3E%3Cli%3EExperience%3C/b%3E%3Cbr%3E Experience in healthcare scheduling software design preferred %3Cbr%3E%3C/ul%3E%3Cbr%3E%3Cb%3E%3Cb%3EJOB DUTIES%3C/b%3E%3C/b%3E%3Cul%3E %3Cli%3EDevelops and maintains a positive working relationship with all UT Southwestern Centralized Patient Access Services (CPAS) internal and external customers and serves as a content expert. Collaborates and consults with essential parties regarding technical scheduling, template design, and change requests. Ensures all changes positively impact UT Southwestern patients and align with business rules. %3C/li%3E%0A%3Cli%3ELeads comprehensive project plans outlining scope, objectives, deliverables, timelines, and resource requirements. Conducts risk assessments and develops mitigation strategies to address potential project constraints. %3C/li%3E%0A%3Cli%3EDemonstrates expertise in scheduling operations through analysis of template and scheduling processes and utilization; recommends improvements including enhanced system functionality. %3C/li%3E%0A%3Cli%3EProvides change control oversight and forecasts impact to access with proposed changes for patients, providers, and clinics. %3C/li%3E%0A%3Cli%3EProvides technical knowledge and education to all UT Southwestern CPAS internal and external customers to ensure adherence to UT Southwestern CPAS departmental and overall organizational standards and goals. %3C/li%3E%0A%3Cli%3ECollects and maintains technical design documents of current state and future state that encompass extensive data analytics to allow for data driven technical decision points. %3C/li%3E%0A%3Cli%3EDrives and collaborates with Information Resources for technical testing, development, and implementation of new Epic enhancements that directly impact UT Southwestern CPAS internal and external customers. %3C/li%3E%0A%3Cli%3EMaintains SharePoint/technical resources outside of Epic. %3C/li%3E%0A%3Cli%3EPerforms other duties as required. %3C/li%3E %0A%3Cbr%3E%3C/ul%3E%3Cb%3E%3Cb%3ESECURITY AND EEO STATEMENT%3C/b%3E%3C/b%3E%3Cbr%3E%3Cbr%3E%3Cb%3ESecurity%3C/b%3E%3Cbr%3EThis position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.%3Cbr%3E%3Cbr%3E%3Cb%3EEEO%3C/b%3E%3Cbr%3E%0AUT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.%3C/br%3E

Job Details
Primary Location: Texas-Dallas-5323 Harry Hines Blvd
Work Locations: 5323 Harry Hines Blvd, Dallas, 75390
Job: Clinical
Organization: 701009 - Amb-CTRLZD SVCS PAS
Schedule: Full-time
Shift: Day Job
Employee Status: Regular
Job Type: Standard
Job Posting: Aug 4, 2026, 4:34:36 PM