Access Assistance

The Disability Resource Center seeks Access Assistants to work within the Testing Center and with students, staff, and faculty with disabilities through 1:1 Access Assistance. Access Assistants report directly to the Access Assistance Managers, and work closely with Access Specialists, Testing Coordinators, and Assistant Director of the Testing Center and Access Assistance Unit. 

Responsibilities:
Testing Center Assistance 50%

• Assist the Testing Coordinators with providing accessible exams to students with disabilities. This includes serving as proctors, monitoring cameras, serving as a scribe, reading for exams, etc. This also includes the clerical duties associated with exam preparation and completion, such as: setting up computers for exams, checking students in and out of exams, packaging, filing, scanning, completing paperwork, and entering data into a database.
• Support the St. Paul Testing Center.

1:1 Access Assistance with Students, Faculty, and Staff 30%

• Fulfill real-time in-class access assistance including note taking, audio description, organizing physical or digital materials, video recording, reading aloud, accessing online materials, preparation of materials during a mobility-related assist, and lab assistance requests across the University of Minnesota campuses (East Bank, West Bank, and St. Paul Campus). 
• Fulfill out of class assistance, such as scribing for homework, reading, accessing Canvas sites and any inaccessible materials across the University of Minnesota campuses (East Bank, West Bank, and St. Paul Campus). 

Clerical and other Administrative Duties 20%

• Attend regular staff meetings
• Participate in ongoing training as assigned
• Fill in for the front desk as necessary
• Deliver equipment and supplies to other departments
• Operate office equipment, such as copy machines, etc.
• Delivering exams as necessary
• Communicating via phone and email (with or without accommodations)

Work Hours:

• Minimum of 10 hours per week (Monday-Friday), generally between 7:30am and 6:30pm with the possibility of some later times due to class or out of class assists hours.
• Please provide your weekly availability as an attachment!  We specifically need availability on Mondays and Wednesdays during the middle of the day.

Opportunities For Skill Development On The Job:

• The Office for Student Affairs has developed seven “Student Development Outcomes” that the DRC has incorporated into student employment. Here is a listing of the Student Development Outcomes with some examples of how you can learn or further develop your own skills set. You will have an opportunity to engage with the following development outcomes through your employment with the DRC. 

Responsibility/Accountability

• Arrives on time. Take appropriate breaks based on consecutive hours worked
• akes tasks and responsibilities seriously and ensures they are completed accurately and on time
• Actively supports policies daily and confronts policy violations
• Attends all scheduled trainings and meetings 
• Meets expectations (dresses appropriately, interacts with staff, etc.)
• Takes on additional tasks and duties without direction from supervisors

Independence/Interdependence

• Seeks instruction from supervisor on projects and asks for clarification of tasks, procedures, and how to correct errors
• Asks for additional work after completing a project
• Participates and promotes an open workplace where all ideas and opinions can be voiced and respected
• Able to share new ideas and initiatives with supervisors and co-workers that will improve workplace

Goal Orientation

• Allocates time and organization properly for completion of duties
• Provides regular updates on ongoing work to the appropriate supervisors

Self-Awareness 

• Demonstrates good communication skills
• Understands the importance of group success and how to contribute to it

Resilience

• Accepts instruction and constructive criticism from supervisors
• Able to work through disappointments and bad experiences by assessing what caused them, what can be done to avoid them next time, and what can be done to repair them 

Appreciation of Differences

• Understands, respects, and learns from the values and beliefs of others
• Treats all consumers, peers, and supervisors respectfully
• Understands that disability is a part of diversity, not inability

Tolerance of Ambiguity

• Able to handle problems that arise from requests and using your resources to guide you before seeking guidance 
• Seek further guidance from coworkers and supervisors to help address ambiguous situations
• Employs problem-solving skills and connects with supervisor to find unknown

Required

• Must be willing and able to perform at least 90% of the essential job functions
• Undergraduate student in a degree-seeking program at the University of Minnesota
• Available to work a minimum of 10 hours per week
• Must be able to attend the mandatory day of training before the start of the semester
• Excellent communication skills
• Must be comfortable working independently and able to work with others
• Desire to work with students and staff members with a variety of disabilities
• Familiarity with computers (both PC and Macintosh) and accompanying software applications
• Comfortable performing other clerical duties
• Flexible and accommodating
• Able to maintain a positive attitude during all aspects of work
• Attention to detail

Preferred 

• Experience with persons with disabilities
• Demonstrated ability to learn new computer software quickly
• American Sign Language skills

Pay Range: $15.25 per hour; depending on education/qualifications/experience

Please visit the Office of Student Health Benefits website for more information regarding benefit eligibility.
 

Student workers are eligible to participate in the Student Health Benefit Plan, if they maintain 6 or more eligible course credits within a given semester. The same applies for Undergraduate Students, Graduate Assistants, Residents, Fellows and Interns.

Student positions are a form of financial support while pursuing an education at the University of Minnesota.

Applications must be submitted online.  To be considered for this position, please click the Apply button and follow the instructions.  You will have the opportunity to complete an online application for the position and attach a resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

• To be considered for this position, a weekly work availability schedule must be attached to your application.

To request an accommodation during the application process, please e-mail [email protected].

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission.  The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.  To learn more about diversity at the U:  http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.