Account Coordinator

Join a high-performance team that delivers excellence every day.
Productiv Inc. is a fast-growing fulfillment and distribution company that partners with leading brands across the U.S. We believe in ownership, accountability, and teamwork. We’re looking for a detail-oriented and proactive Account Coordinator to help support our Program Managers and ensure a smooth client experience from order to delivery.

What You’ll Do

• Support Program Managers and Coordinators with day-to-day client account activities.
• Track and monitor orders through receiving, production, and shipping to ensure service levels are met.
• Communicate updates between internal teams, vendors, and clients to keep projects on schedule.
• Assist in preparing client reports, KPI trackers, and materials for business reviews.
• Maintain clear and accurate documentation of orders, communications, and program milestones.
• Help resolve order discrepancies, shortages, or delays by coordinating with operations and warehouse teams.
• Participate in onboarding new client programs and supporting process improvement projects.

What We’re Looking For

• Strong organizational and communication skills.
• Eager to learn about fulfillment, logistics, and client account management.
• Proficient with Microsoft Office or Google Workspace (especially Excel/Sheets).
• Team player with a positive, customer-service-oriented attitude.
• Able to multitask and stay calm under pressure.
• Bilingual (English/Spanish) a plus!

Preferred Experience

• 0–2 years of experience in logistics, fulfillment, account management, or customer service.

Why You’ll Love Working Here

• Collaborative, high-energy environment where you’ll learn and grow fast.
• Hands-on exposure to real logistics operations and client management.
• Opportunities to advance into Program Coordinator and Management roles.
• Competitive pay and full benefits (health, dental, vision, 401k, PTO, and more).

Physical & Work Requirements

• Ability to lift up to 25 lbs occasionally.
• May require standing for extended periods.

? Apply today to grow your career with Productiv Inc. — where every program, shipment, and client interaction matters.