Account Manager
We tailor your resume to this role and apply for you in seconds.
Apply to Account Manager at MetLifeJob details
- Location
- St. Louis, Missouri
- Work type
- Hybrid
- Compensation
- $75,000 - $85,000/yr
- Posted
- today
- Apply on
- metlifecareers.com
About this role
Description and Requirements
Description and Requirements
Join the nation’s largest non-medical carrier of group insurance, where your work will impact over 55,000 customers and cover more than 50 million employees and family members. As part of MetLife’s Group Benefits team, you’ll deliver innovative benefits solutions - life, disability, dental, vision, and voluntary benefits - tailored to today’s employers and workforces. Collaborate with customers, brokers, and partners to expand our offerings and reimagine digital experiences. Join us and be part of an organization committed to supporting customers when they need us most.
Description and Requirements
Description and Requirements
Description and Requirements
Description and Requirements
- Serve as the primary relationship manager for broker partners, building trusted relationships and delivering a consistently exceptional service experience.
- Lead broker engagement activities, including stewardship meetings, renewal discussions, and strategic planning to support client retention and growth.
- Partner with Account Executives, Underwriters, and internal stakeholders to develop and execute strategies that drive customer satisfaction, persistency, and profitable growth.
- Identify opportunities to expand business through cross-sell, re-enrollment, and value-added solutions that address broker and customer needs.
- Facilitate the timely resolution of service issues and complex customer concerns while providing proactive communication, advocacy, and support for broker partners.
Description and Requirements
Description and Requirements
- 3+ years of related business experience in account management, customer service, or relationship management.
- Demonstrated ability to build strong relationships with brokers, customers, and internal business partners, with excellent communication, presentation, problem-solving, and organizational skills and the ability to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office and CRM platforms, with the ability to analyze data, identify opportunities, and develop strategic account plans.
- Must obtain required Life and Accident & Health State Licenses within the first 3 months of employment.
- Ability to use approved AI tools to support routine tasks such as drafting, summarizing, organization information, and improving day-to-day efficiency.
- High school diploma or equivalent.
Description and Requirements
Description and Requirements
- Experience in employee benefits, insurance, or financial services with a strong understanding of broker and customer relationship management.
- Proven ability to lead customer-facing presentations, stewardship meetings, and strategic account planning discussions.
- Experience with Salesforce or similar CRM platforms.
- Bachelor's degree or higher.
Description and Requirements
The expected salary range for this position is $75,000 - $85,000.This role may also be eligible for incentive compensation under the sales plan for the position. All incentives and benefits are subject to the applicable plan terms.
Benefits We OfferOur U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife’s U.S. benefits, please click here.
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
MetLife maintains a drug-free workplace.