Accounts Receivable Analyst

TD SYNNEX is a technology organization seeking a detail-oriented Accounts Receivable Analyst to join its Specialty Finance team. The role manages customer accounts, drives collections, reconciles balances, investigates discrepancies, resolves payment issues, and collaborates with internal teams and customers to maintain accurate and timely accounts.

What you'll do:

• Manage and reconcile assigned customer accounts while maintaining accurate account records
• Review aging reports and account histories to identify collection opportunities and payment issues
• Contact customers via email and phone to obtain payment information, remittances, and supporting documentation
• Investigate and resolve account discrepancies related to invoices, credits, purchase orders, pricing, returns, deliveries, and other payment concerns
• Identify issues preventing payment and determine appropriate next steps for resolution
• Recognize potential account risks and escalate concerns to management when necessary
• Partner with Sales, Product Marketing, Accounting, Cash Application, and other internal teams to resolve customer account issues
• Research invoice and credit memo histories to support accurate account management
• Maintain timely follow-up on open issues to ensure prompt resolution
• Support month-end, quarter-end, and year-end collection activities
• Adhere to company policies, compliance standards, and authorization guidelines
• Participate in occasional non-standard work hours as business needs require

What they're looking for:

• 1-3 years of experience in Accounts Receivable, Collections, Credit, Billing, Accounting, or a related finance function
• High school diploma or equivalent
• Experience with account reconciliation, collections, and payment resolution processes
• Strong proficiency with Microsoft Excel, Outlook, Word, and other Microsoft Office applications
• Strong attention to detail and accuracy
• Excellent verbal and written communication skills
• Ability to prioritize workload and effectively manage multiple tasks
• Strong analytical, investigative, and problem-solving abilities
• Ability to work independently while collaborating effectively with cross-functional teams
• Commitment to maintaining confidentiality and ethical business practices
• Ability to adapt to changing priorities in a fast-paced environment
• Associate degree in Accounting, Finance, Business, or a related field

Benefits:

• Elective benefits tailored to the employee’s country and lifestyle.
• Formal leadership and professional development programs, plus on-demand courses.
• Seminars and events supporting financial, physical, and mental well-being.
• Global Life Empowerment Assistance Program.
• Inclusive education, peer-to-peer conversations, and equitable growth and development opportunities.
• Onboarding program providing networking with other new co-workers within the first 30 days.
• Internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and environmental and social initiatives.
• Hybrid work environment combining in-office and remote work.