Accounts Receivable Specialist

Ampacity, LLC is seeking an Accounts Receivable Specialist to support customer billing, collections, credit reviews, and account onboarding. The role partners with Sales, Accounting, and Fulfillment to maintain accurate billing and resolve customer account issues.

What you'll do:

• Prepare and review customer invoices in accordance with signed contracts, including AIA billing documents, progress billings, retainage, and lien waivers. Ensure billings accurately reflect contract terms and approved change orders
• Research and track pending orders and coordinate with the fulfillment team on status and next steps
• Partner with Sales and Accounting to resolve sales tax exemption issues
• Assist with delinquent account collections
• Process back-end functions for credit card transactions
• Provide onboarding information for new customers as required
• Assist with credit evaluation and onboarding new customers, and evaluation of existing customers
• Conduct background checks on new customers including business credit reports, trade references and public records. Analyze customer history, current data and industry risk and make recommendations for credit
• Assist with the credit related reporting and communicate the findings to management
• Maintain records and workflows in Levelset lien software, including sending preliminary notices, tracking deadlines, filing notices of intent to lien, and processing lien releases and waivers
• Support additional accounting and administrative responsibilities as needed

What they're looking for:

• 2–4 years of experience in credit, collections, and/or accounts receivable, along with general accounting experience
• Clear, professional communication with customers and internal teams
• Strong organization and the ability to manage deadlines and resolve discrepancies independently
• Employ problem-solving skills and analysis, and report problems to the appropriate person, as necessary
• Proficiency in Microsoft Office
• NetSuite and Levelset experience is a plus

Benefits:

• Industry-leading salary plus 401k for eligible employees
• Paid vacation, sick days, holidays, parental leave, and bereavement leave
• Health resources and wellness support to help you thrive inside and outside of work
• Medical, dental, and vision insurance plus additional health assistance
• Internal promotion priority with training and skills development programs
• Diverse, inclusive environment where you're valued as a whole person
• Hybrid or remote (with Pacific Time Zone preferred)