Ad Operations Analyst

Tempest builds websites, cloud software, and marketing programs for destination organizations and their communities. The Ad Operations Analyst supports digital advertising campaigns by assisting with content updates, reporting, site audits, ad fulfillment, campaign management, and issue resolution across Destination Marketing Organization partners.

What you'll do:

• Assist in content updates related to digital ad placements and sponsored content
• Generate and analyze monthly publisher reports to track ad performance and ensure accuracy
• Generate and distribute monthly & quarterly advertiser reports
• Conduct site audits to verify correct ad placements and identify any discrepancies
• Manage ad fulfillment for content submissions, ensuring timely deployment
• Manage the team inbox, create task tickets, and manage/forward communications
• Review and process contract renewals & expirations
• Collect and organize print artwork from advertisers for print campaigns
• Coordinate with publishers for approval of ad placements and ensure compliance with guidelines
• Assist in push/pull ad operations on sprint days, checking for accuracy and functionality
• Email clients when ads go live, providing confirmation and any necessary updates
• Run date modifications, including extensions and cancellations as needed

What they're looking for:

• Proficiency in Google Suite (Docs, Sheets, Slides)
• Familiarity with website content management systems is beneficial
• Comfortable working with task management tools (DoneDone, Monday.com, Trello, or similar)
• Strong attention to detail and ability to manage multiple tasks simultaneously
• Excellent organizational and time management skills
• Ability to work in a fast-paced, deadline-driven environment
• Professional and clear communication skills (email, phone, and virtual meetings)
• Basic knowledge of digital advertising operations is a plus, but not required (on-the-job training provided)
• Experience with ad management platforms (Google Ad Manager, or similar) is a plus
• Basic understanding of digital marketing, analytics (Google Analytics), and SEO is a plus

Benefits:

• Great Center City Philadelphia Location
• Flexible working from home and remote policy
• Travel Opportunities
• 401k Match
• Health Insurance
• Dental
• Vision
• Short Term Disability
• HSA,FSA
• Supplemental Life & Long Term Disability