Administrative Assistant 2
Job details
- Location
- Dauphin County, Pennsylvania
- Work type
- Hybrid
- Compensation
- $53,008 - $80,646/yr
- Posted
- 1 week ago
- Apply on
- governmentjobs.com
About this role
About the Department
Join the State Business Licensing Section as an Administrative Assistant 2 and help support the important work in the administration of assigned Licensing Boards, in the Business Licensing Division of the Bureau of Professional and Occupational Affairs. This role offers a chance to build strong working relationships with board members, staff, and the public. Your efforts will help keep licensing operations running smoothly and efficiently. This position is a meaningful opportunity to contribute to public service.
Position Duties
This position plays a key role in supporting the administration of state licensing boards by serving as a central resource for information and coordination. As an Administrative Assistant 2, you will perform the following duties:
- Primary Resource: Explain board laws and regulations, and apply federal requirements when reviewing Certified Real Estate Appraiser applications
- Regulation Support: Provide recommendations for policies, procedures, and regulatory development to assist board operations
- Licensure Review: Establish criteria for eligibility reviews and assess complex applications for proper processing
- Meeting Coordination: Arrange board meetings, prepare agendas, participate in discussions, and manage follow up activities
- Hearing Participation: Testify at formal hearings as the official custodian of records and supply information to legal staff
- Operational Analysis: Evaluate administrative procedures and recommend improvements to support staff workflows and testing needs
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
- Full-time employment
- Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with 60-minute lunch.
- Work schedule is negotiable.
- Telework: You may have the opportunity to work from home (telework) part-time up to 50% after successful completion of probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
Minimum Qualifications
QUALIFICATIONS
Minimum Experience and Training Requirements:
- One year of experience as a staff assistant to an administrative officer or as a technician in a staff service of a large organization; and such training as may have been gained through graduation from a four year college or university; or
- Any equivalent combination of experience and training.
Other Requirements:
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
- You must be able to perform essential job functions.
Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Other Qualifications
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
Benefits
Learn more about our Total Rewards by watching this short video!
See the total value of your benefits package by exploring our benefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
Supplemental Questions
- 1 year or more
- 6 months but less than 1 year
- Less than 6 months
- None
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
- 120 credits or more
- 90 but less than 120 credits
- 60 but less than 90 credits
- 30 but less than 60 credits
- Less than 30 credits
- None
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
- 30 credits or more
- Less than 30 credits
- None
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our FAQ page.
- Yes
Compiles information for financial, statistical, monthly, or other reports, manuals, or status updates, letters, memoranda, training materials, agendas, presentations to record information, respond to correspondence, or disseminate information. Formats document submissions for review, approval, and distribution to personnel.
Levels of Performance
Select the Level of Performance that best describes your claim.
- A. I have experience compiling information for various types of documents and reports. I wrote reports or documents which included recommendations for updates or changes.
- B. I have experience compiling information for various types of documents and reports. I wrote reports or documents that disseminated information.
- C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, or journalism.
- D. I have NO experience or coursework related to this work behavior.
- The name(s) of the employer(s) where you gained this experience
- The actual duties you performed related to written communication
- The type(s) of documents you prepared
- Your level of responsibility
- College/University
- Course Title
- Credits/Clock Hours
Interacts with the public, coworkers, or other personnel to gather information and act as a liaison between staff. Provides appropriate responses to inquiries and refers individuals to the appropriate area for assistance as necessary.
Levels of Performance
Select the Level of Performance that best describes your claim.
- A. I have experience answering inquiries and resolving issues or complaints.
- B. I have experience answering inquiries but referred issues or complaints to the appropriate area for resolution.
- C. I have successfully completed college-level coursework related to communications, public speaking, public relations, conflict resolution, or interviewing.
- D. I have NO experience or coursework related to this work behavior.
- The name(s) of the employer(s) where you gained this experience
- The actual duties you performed related to the customer service you provided
- Your level of responsibility
- College/University
- Course Title
- Credits/Clock Hours
Reviews logs, inventories, and current and archived documents for accuracy and completeness. Maintains and updates materials when policies and procedures are created or updated. Distributes material updates to staff.
Levels of Performance
Select the Level of Performance that best describes your claim.
- A. I have experience reviewing and maintaining documents. I was responsible for ensuring all information was present AND accurate.
- B. I have experience reviewing and maintaining documents. I was responsible for ensuring all information was present but did NOT review the information for accuracy.
- C. I have successfully completed college-level coursework related to document management, records retention, record keeping, information confidentiality, or records management.
- D. I have NO experience or coursework related to this work behavior.
- The name(s) of the employer(s) where you gained this experience
- The actual duties you performed related to reviewing and/or maintaining documents
- The type(s) of documents you reviewed and/or maintained
- Your level of responsibility
- College/University
- Course Title
- Credits/Clock Hours
Organizes board meetings and prepares meeting agendas. Reviews and edits official board minutes and completes or delegates any follow-up activities.
Levels of Performance
Select the Level of Performance that best describes your claim.
- A. I have experience organizing meetings. I was responsible for preparing agendas AND completing or delegating any follow-up activities to the appropriate entity.
- B. I have experience organizing meetings. I was responsible for preparing agendas, however; someone else was responsible for completing or delegating any follow-up activities to the appropriate entity.
- C. I have NO experience or training related to this work behavior.
- The name(s) of the employer(s) where you gained this experience
- The actual duties you performed related to organizing meetings
- Your level of responsibility
Required Question
Agency Information
EmployerCommonwealth of PennsylvaniaAddress 613 North StreetHarrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov