Administrative Assistant - Human Services Outpatient Clinic

ABOUT HUMAN SERVICES BEHAVIORAL HEALTH OF JEFFERSON COUNTY

Jefferson County’s Human Services Behavioral Health Division serves Jefferson County residents who are experiencing mental health and substance use concerns. The Division is committed to delivering evidence-based practices and providing person-centered, recovery-focused services. 

WHAT YOU WILL DO 

The purpose of this position is to provide a wide range of mid-level administrative and office support activities for the Integrated Behavioral Health Outpatient Clinic to facilitate efficient operations to best meet the needs of the clients and/or consumers.

SOME ESSENTIAL RESPONSIBILITIES 

• Communicates directly with consumers to assist in problem-solving issues related to enrollment and coordination of care, as well as processing referrals. 
• Facilitates Open Access enrollment and coordinates with various departments within the agency to ensure timely and accurate enrollment for consumers.
• Coordinates with team members across the agency to advance the facilitation of clinic care and treatment of consumers. 
• Schedules appointments and maintains calendars essential for meeting critical deadlines and timeframes. 
• Performs general clerical and customer service duties such as answering phones, greeting the public, answering general questions, processing mail and ordering supplies.
• Creates, updates, and completes a variety of documents, including memos, letters, forms and reports.

$21.06 - $22.72/ hour based on successful experience and qualifications.

Required background check

Requirements: 

• High school diploma or equivalent with one to two years’ experience and/or training required; or an Associate degree; or an equivalent combination of education and experience 

Preferred Requirements: 

• Three years’ related experience and/or training

For a full job description and link to apply online, please visit the County’s web site at jeffersoncountywi.gov.

Applications will be accepted until position is filled.