Administrative Coordinator 4-EC
Job details
- Location
- Baton Rouge, Louisiana
- Work type
- Onsite
- Compensation
- $32,784 - $56,184/yr
- Posted
- 3 weeks ago
- Apply on
- governmentjobs.com
About this role
About the Department
Office of Early Childhood Operations
Job Focus Area
At the Department of Education,the Licensing team ensures the health, safety, and well-being of children by monitoring licensed and certified early learning sites. We consult and provide on-site technical assistance to early learning sites across Louisiana, working every day to ensure compliance with the minimum standards.
We’re looking for an Administrative Coordinator 4 to serve as one of two contacts at the agency to gather information about complaints and self-reported incidents for licensed and unlicensed sites as well as providing administrative support to help keep the office running smoothly.
Candidates with the following skills and competencies are encouraged to apply:
- Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
- Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
- Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
- Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well supported conclusions.
- Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
- Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
Position Duties
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Minimum Qualifications
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Other Qualifications
- Review and process self-reported incidents from licensed early learning centers
- Take phone calls from complainant regarding licensed sites and unlicensed locations
- Answer incoming calls, route messages, and provide general information about the licensing process
- Generate and update schedule inspection requests
- Review Inspections
- Support the Licensing team with everyday office tasks like mail distribution and general administrative support
Position-Specific Details:
Appointment Type: Probational or Promotional. The person hired for this position is expected to regularly report to the Baton Rouge office. Current permanent classified state employees may be required to accept a probationary appointment, if selected.
Career Progression: This position does not participate in a Career Progression Group
Work Schedule: Workdays are Monday - Friday; work hours will be determined.
Compensation: The salary offered will be determined based on qualifications and experience.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities.
You may attach a resume; however, only the information listed on the online application will be considered to determine qualification. All education, prior experience, including dates related to education and prior experience MUST be listed in the online application.
**Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.**
Note: Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.
Contact Information:
For further information about this vacancy contact:
Louisiana Department of Education – Human Resources
PO Box 96064
Baton Rouge, LA 70804
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
Benefits
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
Supplemental Questions
- Yes
- No
- I ignore ethical standards, withhold information, or show bias or poor judgment.
- I follow rules, share information, and try to avoid ethical missteps.
- I act with integrity, respect confidentiality, and treat people fairly.
- I promote ethics, model transparency, and help others act with fairness across teams.
- I communicate unclearly, use poor tone, and ignore the audience.
- I share main ideas clearly and adapt to the audience when reminded.
- I communicate clearly, listen actively, and explain complex ideas well.
- I craft messages that connect, inspire, and drive action across audiences.
- I struggle to understand customer needs, provide clear information, or resolve issues.
- I respond to customer needs with some support and build basic working relationships.
- I understand customer needs, communicate clearly, and deliver timely, reliable service.
- I anticipate customer needs, build trust, and deliver personalized, proactive service.
- I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
- I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
- I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
- I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.
- Yes
- No
Required Question
Agency Information
EmployerState of LouisianaAddress 1201 N 3rd StBaton Rouge, Louisiana, 70802 Phone(866) 783-5462
Website http://agency.governmentjobs.com/louisiana/default.cfm