Job details
- Location
- Greenville County, South Carolina
- Work type
- Onsite
- Compensation
- $49,333/yr
- Posted
- Oct 2, 2026
- Apply on
- governmentjobs.com
About this role
About the Department
This employee will be responsible for managing the daily operations of the Greenville Licensing and Watercraft Services Office.
Job Duties Include:
- Supervising, instructing and assisting with the training of customer service staff on issuing hunting and fishing licenses, tags, permits for recreational use, commercial licenses and all boating transactions in accordance with state statute.
- Staff should be able to effectively communicate with the general public at the customer service window, by phone, electronically, and by mail.
- Monitoring the balancing and depositing of all monies received and maintaining records or petty cash funds.
- Communicating with the Customer Service Team regularly regarding transaction volumes, proposed legislative changes, personnel issues and general office activity.
- Providing current, concise information concerning hunting, fishing and boating laws, regulations and procedures so that staff can effectively communicate accurate information to customers and the general public.
- Ensuring staff is following the requirements for PII and PCI compliance.
- Working closely with Customer Service Manager to review and evaluate procedures ensuring proper receipt, collection and handling guidelines are in place.
- Monitoring staff production and error rates.
- Maintaining issued equipment for operational readiness.
- Maintaining inventory supply and providing input on design of boating and licensing forms.
Position Duties
A high school diploma and relevant experience in business management, public administration, or administrative services; or a bachelor's degree may be substituted for the required work experience.
Minimum Qualifications
Knowledge of PCs, laser printers, data processing, general accounting practices and computer technology. Ability to deal with the public in a courteous and professional manner. Extensive knowledge of Titling and Registration statutes, Hunting and Fishing regulations/procedures and SCDNR Human Resources policies and guidelines.
Benefits
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
Supplemental Questions
01
Are you currently employed with SCDNR?
- Yes
- No
02
Do you have AT LEAST a high school diploma AND relevant experience in business management, public administration, or administrative services OR a bachelor's degree that may be substituted for the required work experience?
- Yes
- No
03
Do you have any experience working with a Point-of-Sale system that requires customers to create a user account?
- Yes
- No
04
Do you have any Call Center experience?
- Yes
- No
05
How many years of supervisory experience do you have?
06
What is the highest number of employees you have supervised that reported directly to you?
Required Question
Agency Information
EmployerState of South CarolinaAgency Department of Natural Resources Address 260 D Epting LaneWest Columbia, South Carolina, 29172 Phone803-734-4400
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