Administrative Professional 3 (20015021)

 

Administrative Professional 3

Our mission at the Ohio Department of Health (ODH) is “advancing the health and well-being of all Ohioans”.  Our agency is committed to building a modern, vibrant public health system that creates the conditions where all Ohioans flourish.

 

About Us:

ODH is seeking to fill an Administrative Professional 3 position within the Bureau of Survey & Certification (BOSC). BOSC is responsible for conducting survey inspections to ensure health care providers and clinical laboratories are compliant with state and federal requirements. For more information about The Bureau of Survey and Certification, please CLICK HERE.

What You'll Do:

• This position will schedule Nursing Home, Acute and Continuing Care, and Hospital licensure surveys for our Health Care Facilities Surveyors (Field Staff). This is a critical function to our our Survey process.
• Analyze listings of healthcare facilities to determine survey schedule needs and provide supervisor with analysis/reports of facilities to be surveyed.
• Recommend priority of surveys to be scheduled, based on factors such as, timeframe since last survey, history, and resources available to complete the survey. 
• Monitor progress of standard and complaint surveys through the entire survey cycle to assure timelines are met and to ensure compliance with state and federal regulations.
• Use state and federal computer programs to coordinate surveyor travel to and from a provider location.
• Communicate with surveyors and managers on a routine basis regarding coordination of schedule changes including reassignments based on priority.
• Perform administrative tasks as they pertain to the survey scheduling unit. Understands applicable laws, rules, policies, and procedures for healthcare providers.

Additional Duties:

• Perform secretarial and clerical tasks.
• Prepare written reports summarizing findings and recommendations by compiling and gathering information (e.g., number of facilities surveyed, man hours spent by surveyor discipline, number of complaints) into reporting categories from various sources (e.g., monthly schedule).
• Establish and maintain survey documents (e.g., logs, charts) via PC and software packages (e.g., CALS); utilizing spreadsheets (e.g., Excel) and/or CALS on daily, weekly or monthly basis.
• Create reports outlining activity for assigned geographic area; via PC, update & maintain list of surveyor staff credentials on ongoing basis to assign various types of surveys. Revise & modify report formats to accommodate changes in reporting requirements (e.g., survey timeframes used or adjusted).
• Maintain tracking documents to track surveyor assignments (e.g., team coordinator, staggered assignments, overnight travel assignments).
• As assigned, research and compile survey scheduling information for special reports (e.g., number of facilities with no deficiencies, type of complaint surveys).

*!%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E30 months of experience or training in secretarial/administrative professional field.%26nbsp;%3C/span%3E%3Cbr%3E%3Cbr%3E%3Cspan style=%22color:#d51343;font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3EOR%26nbsp;%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3ECompletion of associate core coursework in secretarial science or business office applications from accredited career school or community college %3C/span%3E%3Cspan style=%22color:#d51343;font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3EAND%3C/strong%3E%3C/span%3E%3Cspan style=%22color:#e03e2d;font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E %3C/span%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E12 months of experience in secretarial/administrative professional field.%26nbsp;%3C/span%3E%3Cbr%3E%3Cbr%3E%3Cspan style=%22color:#d51343;font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3EOR%3C/strong%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E12 months of experience as Administrative Professional 2, 16872.%26nbsp;%3C/span%3E%3Cbr%3E%3Cbr%3E%3Cspan style=%22color:#000000;font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E-Or %3C/span%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3Eequivalent of Minimum Class Qualifications For Employment noted above.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:9.0pt;vertical-align:middle;%22%3E%3Cspan style=%22color:#d51343;font-family:Arial, sans-serif;font-size:12pt;%22%3E%3Cstrong%3E%3Cu%3EApplications of those who meet the minimum qualifications will be further evaluated against the following criteria:%26nbsp;%3C/u%3E%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3EAssociates or advanced degree in business office administration or secretarial science%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3EExperience working with or in healthcare facilities (i.e., nursing home, assisted living, home health agencies, hospice)%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;%22%3EExperience scheduling daily work assignments for staff (not scheduling appointments)%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cp%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;%22%3EExperience using critical thinking to identify and resolve problems%3C/span%3E%3C/span%3E%3C/p%3E%3Cp%3E%26nbsp;%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;%22%3EExperience multi-tasking or paying attention to details%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;%22%3EExperience with Microsoft Office Software (e.g., Excel, Word, Outlook, PowerPoint, Access)%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cp%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;%22%3EExperience communicating verbally and in writing%3C/span%3E%3C/span%3E%3C/p%3E%3Cp%3E%26nbsp;%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;%22%3EExperience working with a team%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;%22%3EExperience gathering and organizing information%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;%22%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3EJob Skills:%3C/strong%3E Administrative Support/Services%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3ETechnical Skills:%3C/strong%3E Administrative support /services, Clerical %26amp; Data Entry%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EProfessional Skills:%3C/strong%3E Organizing %26amp; Planning, Written Communication, Attention to Detail, Strategic Thinking%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22font-family:Arial;%22%3E%3Cspan style=%22color:black;font-family:Arial, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EEDUCATIONAL TRANSCRIPT REQUIREMENTS:%26nbsp;%3C/strong%3E%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22color:black;font-family:Arial, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;%22%3EOfficial educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment. %3C/span%3E%3Cspan style=%22line-height:17.12px;%22%3EPlease note that a transcript is considered %22official%22 only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp, or embossed stamp. Transcripts printed from the institution%27s website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity%27s award of a putative degree.%3C/span%3E%3C/span%3E%3C/p%3E
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ALL ANSWERS TO THE SUPPLEMENTAL QUESTIONS MUST BE SUPPORTED BY THE WORK EXPERIENCE/EDUCATION PROVIDED ON YOUR CIVIL SERVICE APPLICATION.

Unless required by legislation, the selected candidate will begin at Pay Grade 30, Step 1 of the OCSEA Pay Range Schedule ($26.54 per hour), with an opportunity for pay increase after six months ($27.56) of satisfactory performance and then a yearly raise thereafter.

APPLICATION PROCEDURES: 
All applicants must submit a completed Ohio Civil Service Application using the TALEO System. Paper applications will not be considered. Applicants must clearly indicate how they meet the minimum qualifications and/or position specific minimum qualifications. Applicants are also encouraged to document any experience, education and/or training related to the job duties above. An assessment of these criteria may be conducted to determine the applicants who are interviewed.

STATUS OF POSTED POSITION:
You can check the status of your application online by signing into your profile. Jobs you applied for will be listed. The application status is shown to the right of the position title and application submission details.

BACKGROUND CHECK NOTICE:
The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

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Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

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The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Job Details
Organization: Health
Agency Contact Name and Information: Kristi W. will contact individuals selected for an interview.
Unposting Date: Sep 5, 2026, 11:59:00 PM
Work Location: Health Department Building, 246 North High Street, 1st Floor, Columbus, 43215
Primary Location: United States of America-OHIO-Franklin County
Compensation: $26.54
Schedule: Full-time
Work Hours: 8am-5pm
Classified Indicator: Classified
Union: OCSEA
Primary Job Skill: Administrative Support/Services
Technical Skills: Clerical & Data Entry, Administrative support/services
Professional Skills: Attention to Detail, Organizing and Planning, Strategic Thinking, Written Communication