Administrative Program Specialist A
Job details
- Location
- New Orleans, Louisiana
- Work type
- Onsite
- Compensation
- $37,524 - $73,632/yr
- Posted
- Sep 28, 2026
- Apply on
- governmentjobs.com
About this role
About the Department
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.
Learn more about Louisiana Department of Health
Join the Louisiana Office of Public Health’s Vital Records Registry as an Administrative Program Specialist A and play a vital role in helping individuals and families obtain accurate and legally recognized records. Use your analytical skills to evaluate complex court documents, adoption decrees, affidavits, and state laws while working with judges, attorneys, medical professionals, and families. If you’re detail-oriented, enjoy solving complex cases, and want to make a meaningful difference for Louisiana residents, apply today!
An ideal candidate should possess the following competencies:
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
Position Duties
Six years of full-time work experience in any field; OR
A bachelor's degree.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Minimum Qualifications
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Other Qualifications
Job Duties:
- Interprets and applies complex state laws, statutes, administrative codes, policies, and procedures to delayed birth certificates, adoption-related birth certificates, and Putative Father Registry requests.
- Interviews customers and evaluates requests to determine eligibility, required actions, and appropriate documentation for requested Vital Records services.
- Manages assigned cases from initiation through completion, maintaining accurate case records, correspondence, tracking systems, and LEERS entries.
- Reviews and evaluates court orders, adoption decrees, affidavits, and other evidentiary documents for compliance with applicable laws and requirements.
- Processes adoption and delayed birth certificate cases by conducting electronic and archival searches, verifying documentation, preparing certificates, and securely maintaining case files.
- Processes Putative Father Registry requests by accepting affidavits of paternity, researching Vital Records records, and preparing certificates documenting search results.
- Collaborates with customers, attorneys, judges, medical personnel, adoption professionals, supervisors, and agency legal staff to resolve complex cases, address issues, and support court proceedings.
Position-Specific Details:
Location: Office of Public Health / Bureau of Vital Records / Orleans Parish
Appointment Type: This position may be filled as a Probationary or a Promotional appointment
Cost Center: 3262307310
Position Number(s): 50383680
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
For information on how to check your application status and understand status updates, please click HERE.
Contact Information:
Paul Tran
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge, LA 70821225-342-6477
This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.
LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.
LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
Benefits
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
Supplemental Questions
- I avoid responsibility, deliver poor work, and resist feedback.
- I take ownership when prompted and meet basic expectations.
- I own results, meet standards, and respond to feedback professionally.
- I drive high performance, prevent issues, and model accountability.
- I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
- I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
- I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
- I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.
- I make reactive or delayed decisions and sometimes overlook risks, priorities, or potential bias.
- I try to weigh options but struggle when there’s uncertainty, competing priorities, or unclear outcomes.
- I make timely, well-reasoned decisions by using available information, context, and trade-offs.
- I make sound decisions in complex situations, lead others through ambiguity, and adapt as new information emerges.
Required Question
Agency Information
EmployerState of LouisianaAddress 1201 N 3rd StBaton Rouge, Louisiana, 70802 Phone(866) 783-5462
Website http://agency.governmentjobs.com/louisiana/default.cfm