ADMINISTRATIVE SERVICES ASSISTANT 2* - 09292026- 81393

State of Tennessee Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF COMMERCE & INSURANCE, DAVIDSON COUNTY

Education and Experience: Graduation from an accredited college or university with a bachelor's degree AND experience equivalent to one year of full-time professional staff administrative and/or analytic experience.

Substitution of Experience for Education: Qualifying full-time increasingly responsible sub professional, para-professional, or professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years.

Substitution of Education for Experience: Additional graduate coursework in public administration, business administration, or other acceptable field may be substituted for the required experience, on a year-for-year basis.

OR

One year of professional administrative services experience with the State of Tennessee.

Necessary Special Qualifications: Positions within the Department of Human Services may be required to:

1. Complete a criminal history disclosure form in a manner approved by the appointing authority.
2. Agree to release all records involving their criminal history to the appointing authority.
3. Supply a fingerprint sample prescribed by the TBI based criminal history records check.
4. Submit to a review of their status on the Department of Health's vulnerable persons registry.

1. Performs a variety of general staff administrative duties to support program operations.
2. Prepares, reviews, and maintains records and reports to ensure accuracy, completeness, and adherence to standards.
3. Serves as liaison between the agency and the general public, persons in other state departments and divisions, officials, and entities outside the organization in order to explain matters of procedure and regulation.
4. Interprets and enforces existing policies and methods. Analyzes pertinent policies and procedures to make recommendations for improvements.
5. Prepares and reviews operating budgets to determine agency needs. Conducts grant administration and monitoring to ensure compliance with grant requirements.
6. Conducts research in one or more of the following areas to obtain relevant information: fiscal, economic, non-technical legal, legislative, and publications.
7. Performs human resources administration in one or more of the following areas: employee relations, EEO, recruitment, employee development, and training.
8. May make work assignments to staff in order to achieve agency objectives. May train less experienced staff.

Knowledge:

1. Administrative and Management
2. Economics and Accounting
3. Customer and Personal Service
4. Clerical
5. Personnel and Human Resources

Skills:

1. Active Learning and Listening
2. Coordination
3. Critical Thinking
4. Judgment and Decision Making 
5. Time Management

Abilities:

1. Written Comprehension
2. Deductive Reasoning
3. Inductive Reasoning 
4. Problem Sensitivity 
5. Information Ordering 

1. Personal Computer
2. Telephone
3. Copy Machine
4. Scanner
5. Calculator

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

1. A valid driver's license
2. For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.