State of South Carolina
Richland County, South Carolina
Administrative Specialist II / Titles & Registration Specialist III - 191337
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Apply to Administrative Specialist II / Titles & Registration Specialist III - 191337 at State of South CarolinaJob details
- Location
- Richland County, South Carolina
- Work type
- Onsite
- Compensation
- $34,737 - $37,414/yr
- Posted
- today
- Apply on
- governmentjobs.com
About this role
About the Department
Do you have experience in customer service? Do you enjoy working with the public? Are you detail-oriented? If so, the Department of Motor Vehicles may have a position for you as a Titles and Registrations Specialist. The team at DMV values teamwork, commitment, and excellent customer service. Come join us and find the keys to your future!
This position is located in the Vehicle Services/Titles & Registration - Mail In Title Registration Unit, at SCDMV Headquarters, Blythewood, SC.
Responsibilities of a Titles & Registration Specialist III
- Processes transactions to include, but not limited to, duplicate titles, issuance of registration cards and licenses plates, handicap placards and golf carts.
- Responds to routine inquiries from customers via mail, email, or telephone.
- Advises customers on appropriate actions for payment, services and required documentation for transaction processing. Resolve customers problems and inquiries through records research.
- Manage fleet account customers and the BMW employee program. Disseminate information and resolve problem resolution. Serves as support function for DMV Branch Offices.
- Use DMV Phoenix system to enter, retrieve, update and provide data for customers, courts and law enforcement.
- Maintains appropriate tracking system for customer inquiries. Reconcile transaction reports and maintains accurate cash drawers.
- Review documents for accuracy and compliance. Prepares documents for scanning.
- Performs other related duties as required.
Position Duties
Agency Requirements
- A high school diploma or equivalence.
Additional Requirements
- Ability to learn and explain policy and procedures to DMV customers.
- Ability to communicate effectively, both orally and in writing.
- Proficient in basic computer skills.
- Ability to exercise discretion in interpreting and applying office practices, policies and procedures.
- Works under general supervision after a period of training.
- Must display professional proficiency in all areas of the job.
- Works in general office environment.
- May be required to work extended hours outside of the normal scheduled work week.
- Must be able to lift 10-15 lbs.
- The work requires sitting for prolonged periods of time and significant time spent at a computer terminal.
Minimum Qualifications
Agency Preferred
- A high school diploma and two (2) years related job experience.
Other Qualifications
What’s in it for you?
At the SCDMV you get to be part of an exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.
The South Carolina DMV offers a robust and competitive benefits program.
- Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)
- An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household
So what are you waiting for? Come be a part of a remarkable team within a growing agency that is always striving to improve the customer experience!
Additional Comments
The Department of Motor Vehicles is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education.
Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Benefits
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
Supplemental Questions
01
I understand that any misrepresentation, falsification, or material omission of information or data may result in exclusion from further consideration or, if hired, termination of employment. By answering “yes” I agree that I have read each question carefully and affirm or attest that all questions answered are true and accurate.
- Yes
02
I acknowledge that if I am deemed eligible for this position, I must complete a Pre-Employment Hiring Assessment.
- Yes
- No
03
I acknowledge that if I am deemed eligible for this position, I must complete a Pre-Employment Hiring Assessment. I acknowledge that this assessment will be sent to the email address I have provided and will fully commit to the time and attention required to complete this assessment realizing that the approximate time to complete this assessment may be up to 32 minutes.
- Yes
- No
04
Do you have a high school diploma or equivalent?
- Yes
- No
05
This position is located in the Blythewood area. If hired, are you prepared to commute there daily for the position?
- Yes
- No
06
This position has a salary of $34,737.00 that is nonnegotiable. Will you accept this salary if offered this position? (Internal Candidates will retain performance retention increases in accordance with the agency pay policy).
- Yes
- No
07
Do you possess basic computer skills?
- Yes
- No
08
Do you have a valid driver's license? If yes, please provide the license number and the state in which the license was issued. (Example DL#987654321 / State Issued: Georgia)
09
Please enter your name exactly as it appears on your Social Security Card.
10
Are you currently a SCDMV employee?
- Yes
- No
11
Have you worked previously for the DMV or another State Agency?
- Yes, DMV
- Yes, another State Agency
- No
12
If the answer to question #10 or #11 is "yes", please include what agency, what state, what facility, what department, address/location, current/former manager, dates of employment, job title, job responsibilities/duties, reason for leaving. (If No, put N/A)
13
Do you wish to claim Veteran Preference? If yes, you must submit a copy of your DD Form 214 (Member Page 4 or Service Copy 2) with your job application in order to qualify and claim this preference.
- Yes
- No
Required Question
Agency Information
EmployerState of South CarolinaAgency Department of Motor Vehicles Address P.O. Box 1498Blythewood, South Carolina, 29016 Phone803-896-9711
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