About the Department
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Under the direct supervision of the Health Department Manager is directly responsible for oversight of management support functions in a Health Department, including management of facilities (maintenance / renovations); purchasing of supplies and equipment to include accurate inventory controls; medical records (paper and digital); appointment scheduling; billing and collection of third-party revenues, clinic receipts and deposits to include bank deposits made according to agency policy; custodial worker(s); mail distribution; and general support to all staff assigned to a health department.
* Clinical Administrative Services, Performance Improvement, and Customer Service:
Supports daily administrative operations, including staffing coordination, training, performance input, customer service standards, and policy compliance. Assists with audits, data reporting, Information Technology (IT) requests, supply needs, and client complaint resolution. Participates in meetings, outreach, and may supervise medical records staff.
* Facility Management:
Oversees daily facility functions such as opening/closing, supplies, maintenance coordination, safety drills, emergency procedures, deposits, and mail processes. Ensures a safe work environment, supports vendor and maintenance requests, and assists with switchboard coverage.
* Medical Records, Reception, and Switchboard:
Supervises medical records operations, ensuring proper documentation, archiving, and transfer processes. Oversees reception, client check-in, appointment scheduling, and resource referrals. Ensures accurate call routing and reception coverage.
* Public Health Preparedness and Emergency Response:
Provides administrative support during emergencies, including shelters, Point of Distribution (POD), Emergency Operations Center (EOC), and outbreak response. Manages Potassium Iodide (KI) inventory at the health department level.
* Direct Clinic Services:
Delivers administrative support across clinic programs such as Public Health, Immunizations, Maternal Child Health (MCH), Women, Infants and Children (WIC), and Medical Records, assisting clients both on-site and remotely.
* Other Duties:
Manages fleet vehicles, room reservations, inventories, Memorandum of Agreement (MOA), and Vaccines for Children (VFC) support. Participates in community meetings and outreach. Serves as backup for safety coordination, privacy concerns, and facility leadership. Oversees shredding, pest control, and wellness screenings.
Position Duties
State Minimum Requirements: A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience.
Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.
Agency Additional Requirements: Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.
Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the SCDPH Chief Human Resources Officer, or their delegate.
Minimum Qualifications
One (1) year of supervisory experience.
One (1) year of experience with Medicaid, Medicare, or other third-party insurance billing.
Other Qualifications
EEO: The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information.
REASONABLE ACCOMMODATION: Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others.
STATE DISASTER PLAN: In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster.
DRIVING RECORD: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant, being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.
IMMUNIZATION: All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against Measles, Mumps, Rubella, Pertussis, Varicella, and Hepatitis B prior to beginning employment.
The South Carolina Department of Public Health offers an exceptional benefits package for Full Time Employees (FTE) positions that includes:
- 15 days Annual (Vacation) Leave per year
- 15 days Sick Leave per year
- 13 Paid Holidays
- Paid Parental Leave
- Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
- S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
- Retirement benefit choices *
*Enrollment in one of the listed plans is required for all Full Time Employees (FTE); please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.
HYBRID WORK: The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.
Benefits
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
Supplemental Questions
01
Employment Authorization and Visa Sponsorship Applicants must be legally authorized to work in the United States at the time of hire and must maintain valid work authorization throughout the duration of their employment. This agency does not sponsor employment-based visas, including but not limited to H-1B visas, nor does it provide sponsorship for permanent residency or other employment-based immigration benefits now or in the future. Individuals who are authorized to work in the United States under Optional Practical Training (OPT) through a valid F-1 student visa may apply, provided they possess current employment authorization and do not require employer sponsorship to continue working in the United States at any point during employment. All offers of employment are contingent upon verification of identity and eligibility to work in the United States in accordance with federal law. This agency complies with all applicable federal employment eligibility verification requirements. By submitting this application, I certify that I am legally authorized to work in the United States and will not require employer sponsorship for a work visa now or at any time during employment.
02
Do you have a high school diploma and work experience that is directly related to the area of employment?
03
Do you have a bachelor's degree that may be substituted for the related work experience?
04
Which of the following best describes your relevant work experience?
- No relevant experience.
- 1 - 2 Years.
- 3 - 5 Years.
- 5+ Years.
- Equivalent combination of education and experience.
05
Are you currently working for or have ever worked for South Carolina Department of Health and Environmental Control (SCDHEC) or South Carolina Department of Public Health (SCDPH)?
06
Would you be willing to accept a salary within the hiring range of $37,200 - $37,500.?
07
Do you possess a valid Driver's License/ Identification Card and have reliable transportation?
08
Do you have at least one (1) year supervisory experience?
09
Do you have one (1) year experience with electronic health/medical records?
10
Do you have one (1) year experience with Medicaid, Medicare, or other third-party insurance billing?
11
All new employees who are healthcare providers will be required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, varicella, Hepatitis B prior to beginning employment. Are you willing to receive these vaccines or provide documentation of immunity?
12
In accordance with the State's Disaster Plan, which includes hazardous weather, SCDPH employees may be required to work in times of an emergency or disaster. Will you be able to meet this requirement?
13
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. The application and not an attached resume will be reviewed to determine if an applicant has met the qualifications for the position. I have read and understand this statement.
14
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. I have read and understand this statement.
15
If this position requires the applicant to possess a valid driver’s license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record. I have read and understand this statement.
16
How did you hear about this position?
- State NEOGOV Website (jobs.sc.gov)
- LinkedIn, Twitter, Facebook
- Employee Referral/Agency Recruiter
- College Job Board
- Job Fair
- External Job Board (SC Works, Indeed, Association)
- Other
Required Question
Agency Information
EmployerState of South CarolinaAgency
Department of Public Health
Address
400 Otarre Parkway
Cayce, South Carolina, 29033
Phone803-898-7308