Administrative & Technical Support Specialist

General Summary
Under minimal supervision, provides advanced administrative and technical support to the Finance 
Vice President and direct reports. This role manages complex, confidential assignments; coordinates 
department activities; ensures timely completion of corrective action responsibilities; and 
supports departmental planning, budgeting, training, and reporting. The position exercises 
independent judgment, resolves issues with limited guidance, and serves as a key member of the 
management support team by anticipating needs, improving processes, and enabling efficient 
departmental operations.
Principal Accountabilities Leadership & Department Support
• Serve as a primary administrative partner to the Finance leadership team, providing proactive, 
high level support.
• Exercise independent judgment in prioritizing tasks, resolving issues, and recommending 
improvements to management.
• Participate as an active member of the management team and assume responsibility for complex 
assignments to relieve the direct reports of administrative burden.
Meetings, Coordination & Communications
• Prepare meeting agendas, staff meeting materials, and daily briefing packages for the leadership 
team.

• Attend department meetings (e.g., Staff, AII Hands) to document decisions, actions, and follow up 
items.
• Compose, edit, and issue professional correspondence, reports, memoranda, and meeting minutes.
• Interface with internal stakeholders, customers, and external partners to resolve inquiries and 
facilitate effective communication.
Corrective Action, Tracking & Reporting
• Monitor AR/CR reports daily to ensure assignments are completed on schedule; provide reminders, 
updates, and closure support to staff.
• Maintain departmental status reports to support decision making.
• Analyze trends and identify areas needing attention or process improvement.
Budget, Procurement & Financial Administration
• Support development, monitoring, and reconciliation of departmental budgets.
• Serve as credit card program administrator: track, authorize, and reconcile purchases, including 
safety equipment, supplies, and subscriptions.
• Manage procurement requests, contract requisitions, and change requests in collaboration with 
managers and supervisors.
Scheduling, Training & Qualifications Management
• Coordinate calendars, meetings, training sessions, and personnel schedules for the Finance direct 
reports.
• Ensure qualifications are current; schedule recurring and refresher training; maintain 
qualification assignments in required systems.
• Enroll personnel in training systems and ensure compliance with mandatory requirements.
Travel & Logistics Support
• Administer departmental travel following company policies; coordinate bookings and process 
expense reimbursements.
• Facilitate site access, onboarding support, and SSIS in processing for employees, contractors, and 
visitors.
Records, Documentation & Compliance
• Maintain files and records according to Energy Northwest records management standards.
• Manage proprietary and sensitive documents in alignment with policy.
• Support contract preparation and processing in Finance.
Continuous Improvement & Departmental Planning
• Anticipate operational needs and collaborate with leadership to implement improvements in 
processes, communication, and coordination.
• Obtain and act on feedback from internal customers and suppliers to enhance service quality and 
organizational performance.
Emergency Response & Outage Support
• Serve on the Emergency Response Organization (ERO) as designated.
• Support outage assignments and associated readiness activities.
• Ensure safety meeting attendance and maintain required job related training.

Skills and Experience

• Knowledge of Corrective Action Program and Action Tracking processes.
• Knowledge of records management standards and proprietary document controls.
• Experience preparing and processing contract requisitions or change requests.
• Familiarity with managed service provider program documentation.
• Strong analytical skills with the ability to research, interpret data, and recommend solutions.
• Advanced organizational, communication, and problem solving skills with the ability to multitask 
in a dynamic environment.

Required Education and Experience
• High school diploma/GED and a minimum of five years of administrative or technical support 
experience.