Adult and Community Education (ACE) Operations Supervisor

Required

• Any combination of education and experience equivalent to graduation from high school or possession of a General Equivalency Diploma (GED) certificate.
• Three (3) years of experience in operations management at the proficiency level that this position will supervise.
  • Advanced degree(s) beyond the minimum degree requirement in a relevant field may be considered for some experience.
• Knowledge of school division policies and procedures for assigned office.
• Ability to supervise, train and lead employees.
• Proficiency to operate computers and office equipment and use software programs appropriate to the assigned office.

1. Supervises a technical support staff that processes a large quantity of office-specific documents for which accurate and timely completion is crucial to the business of the school division.
2. Ensures that subordinate staff provides accurate information to school division employees or the general public regarding policies and procedures of the assigned office.
3. Assigns and distributes work.
4. Establishes performance standards, reviews work, prepares performance evaluations, and recommends appropriate personnel actions, as necessary.
5. Trains subordinate staff in procedural and substantive work of the unit and in the application of guidelines, laws, and regulations; regularly utilizes query programs to create data tables and generate management reports.
6. Reviews office procedures, work methods, and policies to assure a high level of efficiency and effectiveness in services provided.
7. May provide recommendations to management for organizational or work method improvements.
8. Performs related duties as required or assigned.