Aging Care Manager 3 (Local Government)
We tailor your resume to this role and apply for you in seconds.
Apply to Aging Care Manager 3 (Local Government) at Commonwealth of PennsylvaniaJob details
- Location
- Monroe County or Stroudsburg or Harrisburg or Pennsylvania
- Work type
- Hybrid
- Compensation
- $49,670/yr
- Clearance
- Other
- Posted
- 1 week ago
- Apply on
- governmentjobs.com
About this role
About the Department
Do you have a passion to help others, especially the older Pennsylvania population? If so, the Monroe County Area Agency on Aging would like to talk to you! As an Aging Care Manager 3, you will work in a role that encourages growth, learning, and community connection. Each day brings new opportunities to make a difference through collaboration and direct support. Your commitment to service will help create meaningful outcomes for those who need it most.
Position Duties
This position plays a key role in supporting older adults by identifying needs, arranging services, and ensuring timely intervention. The work focuses on helping individuals access resources that improve safety, health, and independence. As an Aging Care Manager 3, you will perform the following duties:
- Case Reviews: Review categories of need and begin investigations within required time frames according to regulations of the Older Adults Protective Services Act
- Risk Reduction: Reduce or mitigate risk to older adults and complete investigations within regulated timelines
- Service Planning: Develop care plans, complete assessments, and document contacts using the SAMS program
- Resource Coordination: Arrange medical, psychological, and social assessments and connect individuals with appropriate services
- Community Outreach: Provide education on protective services and mandatory reporting through public presentations
- Team Collaboration: Meet with supervisors, attend network meetings, and assist with related task force activities
Work Schedule and Additional Information:
- Full-time employment
- Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.
- Travel, overtime and after hours may be required.
- Telework: There is the possibility of some work from home hours after a probationary period.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
Minimum Qualifications
QUALIFICATIONS
Minimum Experience and Training Requirements:
- One year as an Aging Care Manager 2 or Aging Program Assessor; or
- One and one-half years of professional human services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or
- An equivalent combination of experience and training which includes six months of professional human services, law enforcement, or nursing experience.
Other Requirements:
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
- You must be able to perform essential job functions.
Legal Requirements:
- This position falls under the provisions of the Older Adult Protective Services Act.
- Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.
- This position falls under the provisions of the Child Protective Services Law.
- Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant’s experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Other Qualifications
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
Benefits
Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.
Supplemental Questions
- Yes
- No
- Yes
- No
- 2 years or more
- 1 but less than 2 years
- Less than 1 year
- None
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting https://www.naces.org and clicking the Evaluation Services link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
- 30 credits or more
- Less than 30 credits
- None
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our FAQ page.
- Yes
Conducts investigations of the circumstances of elderly consumers who need protection from abuse, exploitation, abandonment, or self-neglect.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
- A. I have experience conducting investigations of allegations of abuse. My duties included conducting interviews, collecting and retaining evidence, and examining records or other documents.
- B. I have experience assisting others in conducting investigations. My duties included assisting with interviewing, collecting and retaining evidence, and examining records or other documents.
- C. I have successfully completed college-level coursework or other training related to investigation procedures, criminal investigations, or rules of evidence.
- D. I have NO experience or education related to this work behavior.
- The name(s) of the employer(s) where you gained this experience
- The type(s) of investigations you conducted
- The actual duties you performed
- Your level of responsibility
- College/University/Training Source
- Course Title
- Credits/Clock Hours
Assess needs of consumers requiring protective service in order to assist them in obtaining a variety of other services. Assessing needs includes interviewing and obtaining information from consumers, family members, medical professionals, and others to identify social, economic, emotional, health, and physical problems.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
- A. I have experience conducting needs assessments by interviewing/obtaining information from consumers 60 years of age or older to identify social, economic, health, or physical problems to ascertain services to assist them AND I completed written assessments summarizing the information secured during the interviews utilizing SAMS information technology system or a similar database.
- B. I have experience conducting needs assessments by interviewing/obtaining information from consumers other than 60 years of age or older to identify social, economic, health, or physical problems to ascertain services to assist them AND I completed written assessments summarizing the information secured during the interviews utilizing an information technology system/database.
- C. I have experience performing minimal or routine aspects of this work behavior, such as taking health histories from consumers using a standard documentation format.
- D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, or psychology.
- E. I have NO experience or education related to this work behavior.
- The name(s) of the employer(s) where you gained this experience
- The type(s) of audiences for the assessments
- The actual duties you performed
- Your level of responsibility
- College/University
- Course Title
- Credits/Clock Hours
Prepares care plans, provides care management services, and provides continuous reassessment of needs to consumers.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
- A. I have experience developing person-centered care plans AND providing care management services to consumers and their families by making telephone calls, home visits, and reassessments to adults 60 years of age or older AND I maintained a caseload AND completed ongoing case documentation.
- B. I have experience developing care plans AND providing care management services by making telephone calls, home visits, and reassessments for a population/audience in any human service profession/area AND I maintained a caseload AND completed ongoing case documentation.
- C. I have experience performing limited aspects of this work behavior in a direct services capacity.
- D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, or psychology.
- E. I have NO experience or education related to this work behavior.
- The name(s) of the employer(s) where you gained this experience
- The type(s) of care plans you developed and for whom
- The actual duties you performed
- Your level of responsibility
- College/University
- Course Title
- Credits/Clock Hours
Works in close cooperation and coordination with staff in other social service agencies, hospitals, clinics, courts, other service providers, and the community for the purpose of meeting the needs of the consumers and providing continuity for others who work with the consumer; provides information about, and refers consumers to, appropriate social service organizations.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
- A. I have experience individually assisting consumers in utilizing available resources by coordinating with other social service agencies, hospitals, clinics, courts, other service providers, and the community AND I provided information about, and referred consumers to, appropriate social service organizations
- B. I have experience assisting consumers in utilizing available resources by coordinating with other social service agencies, hospitals, clinics, courts, other service providers, and the community AND I provided information about, and referred consumers to, appropriate social service organizations under the direct guidance of a supervisor or manager.
- C. I completed a college internship related to this work behavior.
- D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, psychology, or counseling.
- E. I have NO experience or education related to this work behavior.
- The name(s) of the employer(s) where you gained this experience
- The type(s) of agencies, providers, or groups you coordinated with
- The actual duties you performed
- Your level of responsibility
- College/University
- Course Title
- Credits/Clock Hours
Prepares narrative investigative reports, case records, progress notes, letters, and other documentation utilizing applicable computer software and databases.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
- A. I have experience preparing narrative investigative reports, case records, progress notes, letters, and other documentation utilizing applicable computer software/databases. I was responsible for all of the final products.
- B. I have experience preparing portions of narrative investigative reports; however, I was not responsible for the final investigative report. I have experience preparing case records, progress notes, letters and other documentation utilizing applicable computer software/databases and I was responsible for these final products.
- C. I have successfully completed college-level coursework or other training related to investigative report writing, technical writing, business writing, or English composition.
- D. I have NO experience or education related to this work behavior.
- The name(s) of the employer(s) where you gained this experience
- The type(s) of reports (or other correspondence) you prepared
- The actual duties you performed
- Your level of responsibility
- College/University/Training Source
- Course Title
- Credits/Clock Hours
Required Question
Agency Information
EmployerCommonwealth of PennsylvaniaAddress 613 North StreetHarrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov