AI Engineer I

Victra is Verizon’s largest premium retailer in the United States, delivering technology products, promotions, and campaigns through its retail operations. The AI Engineer I will build, test, deploy, and support AI agents and workflows using Microsoft Copilot Studio and Azure AI Foundry while developing skills in APIs, prompting, orchestration, evaluation, and agent governance.

What you'll do:

• Build, test, and deploy AI agents and workflows on Copilot Studio and Azure AI Foundry, following the architecture standards and patterns set by senior engineers
• Wire integrations between agents and business systems: connectors, APIs, and tool integrations
• Validate AI outputs against acceptance criteria; write and run tests, including basic evaluation checks, before anything ships
• Troubleshoot edge cases and production issues with senior backup, and document root causes
• Own one scoped agent after launch: monitoring, small fixes, and user feedback, with a named senior reviewer
• Document every build to team standard so knowledge lives in the team, not one person's head
• Support builds beyond the core platforms when directed, including open-source agent frameworks and AI coding tools, applying the same testing, documentation, and registration standards
• Register everything you ship in the agent registry so nothing goes ungoverned
• Complete the structured learning path (Microsoft Learn agent development curriculum plus funded certifications) on the agreed timeline

What they're looking for:

• Bachelor's degree in computer science, information systems, or a related field, demonstrating technical dedication, the ability to commit long term, and a strong critical-thinking foundation
• Demonstrated coding aptitude in a general-purpose programming language such as Python, C#, or Java; scripting experience (PowerShell, JavaScript, or Power Fx) also counts
• Working knowledge of APIs and data basics (calling a service, reading JSON, moving data between systems)
• Defensive, edge-case thinking: you instinctively ask "what happens when this input is wrong"
• Clear written communication and documentation habits
• Evidence of self-driven learning: side projects, experiments, or a tool you taught yourself, including attempts that failed and what you did next
• Comfortable using AI tools daily (Claude, GitHub Copilot, or similar) as part of how you work
• No generative AI experience required; we will teach the AI
• A background that shows real building: software or application development, scripting, or automation engineering; Power Platform, RPA, ServiceNow, or systems administration experience is welcome as a starting point
• Interest in pro-code building on Azure: writing and consuming REST APIs, Azure Functions (function apps), API Management (APIM), and retrieval-augmented generation (RAG) work such as indexing and grounding strategies in Azure AI Foundry
• Familiarity with a modern code workflow: Git version control, branch management, and CI/CD pipelines for pushing code into production
• Exposure to open-source agent frameworks or LLM observability tooling (LangChain, Langfuse, or similar)

Benefits:

• Paid training and career development opportunities.
• Comprehensive health, dental, and vision insurance.
• 401k retirement plan.
• Tuition reimbursement.
• Employee discounts on Verizon services.
• Referral bonuses.
• Career pathing opportunities.
• A named mentor.
• A certification budget.
• Funded certifications.