AI Operations Fellow

iA is a pharmacy automation and healthcare technology company. The AI Operations Fellow will work part time with an assigned business team to identify operational opportunities, design and implement AI-enabled workflows, support adoption, and measure business impact.

What you'll do:

• Partner with an assigned business team to evaluate prioritized opportunities and identify additional areas where AI can improve operational processes
• Analyze workflows and identify opportunities to reduce manual effort, improve quality, and increase efficiency
• Design, prototype, and implement AI-enabled workflows using enterprise AI tools
• Translate business needs into structured AI solutions that teams can adopt
• Build and test AI-assisted processes, automation concepts, and productivity improvements
• Collaborate with stakeholders to gather feedback and continuously improve solutions
• Create documentation, playbooks, and training resources to support AI adoption
• Evaluate emerging AI capabilities and recommend practical applications
• Track outcomes such as time savings, error reduction, improved throughput, and decision-quality improvements
• Support broader AI adoption by helping teams understand how to effectively use new AI capabilities

What they're looking for:

• You are a student with a solid understanding of AI and demonstrated experience using AI tools such as Claude, ChatGPT, Microsoft Copilot, or similar platforms to solve problems, improve processes, or create measurable impact
• Your experience may come from internships, coursework, personal or academic projects, workflow automation, process improvement, data/analytics, coding, or AI-assisted problem solving
• You may be pursuing a Bachelor's or Master's degree in any field, provided you have a solid understanding of AI and demonstrated experience applying AI tools. Relevant fields may include Computer Science, Data Science, Information Systems, Business, Operations, Economics, Mathematics, Engineering, UX/HCI, or other analytical or technology-oriented disciplines
• A self-starter who can take an assigned business problem, work independently, ask thoughtful questions, and move the work forward without requiring step-by-step direction
• Able to break down complex processes into clear, structured workflows
• A strong communicator who can collaborate with both technical and non-technical teams
• Proactive, resourceful, and comfortable taking ownership of ambiguous problems from discovery through practical solution development
• Comfortable learning new tools quickly and experimenting with new approaches
• Excited about using technology to improve how teams work
• Applicants must be authorized to work for ANY employer in the U.S. Employer will not sponsor applicants for work visas
• Workflow automation or process improvement projects
• Prompt engineering or AI-assisted problem solving

Benefits:

• Work at the forefront of AI adoption in pharmacy automation within a high-growth technology environment
• Get hands-on experience applying AI tools to solve real business problems with measurable operational impact
• Gain exposure to enterprise AI use cases across multiple business functions and teams
• Join the initial cohort of a new AI Fellowship Program and directly influence how AI is applied across the organization