AI Performance Test Technician

Dell's Client Product Group (CPG) is looking for a Test Technician to join the Thermal, Power, Performance, and Acoustics (TPPA) team. This role supports the performance engineering team by executing tests, collecting and organizing data, preparing test systems, and maintaining lab equipment, and it puts AI at the center of daily work: you will use AI-assisted productivity tools to streamline routine tasks and speed up data analysis. Our team thrives on creativity and enjoys significant design freedom to integrate the latest technologies, including AI, into Dell's award-winning consumer and commercial products. The team works at the forefront of technology, driven by a passion for innovation, harnessing each other's strengths, and radiating a strong sense of camaraderie. Join us to do the best work of your career and make a profound social impact as a Test Tech Analyst on our Performance team in Austin, Texas. ## Responsibilities You will: - Execute performance benchmark and validation tests on mobile and desktop PC platforms per established test plans. - Prepare test systems, including hardware setup, OS installation, driver/BIOS updates, and tool installation. - Log, organize, and maintain accurate test data in shared databases and reporting tools. - Utilize AI to provide preliminary data analysis to support engineering decisions. - Perform light mechanical and electrical tasks, such as swapping components (RAM, SSDs, thermal solutions, batteries) and connecting power measurement equipment and thermal sensors. - Maintain lab organization, inventory, and equipment calibration schedules. - Collaborate with architects, thermal, BIOS, and software engineers on cross-functional testing. ## Qualifications ## Essential Requirements - Strong computer literacy, including comfort with PC operating systems. - Detail-oriented and self-motivated, with strong organization and the ability to follow structured test procedures and document results thoroughly. - Basic understanding of PC hardware components (CPUs, GPUs, memory, storage, motherboards). - Comfortable with light mechanical work and ESD-safe handling. - Basic familiarity with spreadsheet tools (Excel, Google Sheets) for data collection and simple analysis. - Strong communicator who works well in a team-oriented lab. - Willingness to learn AI-assisted productivity tools as part of daily workflows. ## Desirable Requirements - Associate's or Bachelor's degree (in progress or completed) in a related field, or equivalent hands-on experience; 0–3 years in a lab, testing, or technical support environment is a plus. - Familiarity with benchmark tools (e.g., Cinebench, 3DMark, PCMark, Geekbench) or willingness to learn. - Familiarity with power or thermal measurement tools (e.g., multimeters, thermocouples, IR cameras). - Basic scripting or automation skills (Python, PowerShell, Batch) to support test execution. - Experience using AI tools (e.g., ChatGPT, Copilot, AI-based data analysis) to improve efficiency or automate routine tasks. - A+ certification, CompTIA, or similar technical certifications. ## Compensation Dell is committed to fair and equitable compensation practices. The salary range for this position is $90,000–$115,500. ## Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member right now at MyWellatDell.com. - Comprehensive healthcare programs - Award-winning financial wellness tools and resources - Generous leave of absence for new parents and caregivers - Industry-leading wellness platform