AI Product & Business Innovation - Summer 2027 Internship Pathway

Lumen is hiring interns for its AI Product & Business Innovation pathway. Interns may work across product strategy, customer experience, market research, business strategy, process innovation, solution design, marketing, sales, and AI-enabled business solutions, connecting customer needs with business strategy, technology, and execution.

What you'll do:

• Research customer needs, market trends, business challenges, and emerging technologies to identify opportunities
• Support product strategy, roadmaps, requirements, business cases, or go-to-market planning
• Help design or improve products, services, processes, and customer or employee experiences
• Explore how AI can solve business problems, improve workflows, or create new value
• Collaborate with cross-functional teams to test ideas, measure outcomes, and translate recommendations into actionable plans

What they're looking for:

• Strong analytical and critical-thinking skills
• Curiosity about customers, markets, technology, and how businesses create value
• Creativity, innovative thinking, and a willingness to test new ideas
• Effective communication, storytelling, and collaboration skills
• Comfort navigating ambiguity and balancing multiple perspectives
• Interest in product development, business strategy, customer experience, AI, marketing, or innovation
• Initiative, adaptability, and a growth mindset
• You must be enrolled at an accredited college or university at the time of the internship
• Students from other disciplines with demonstrated business curiosity and an interest in innovation, customers, products, or emerging technology
• Prior experience with product development, market research, customer analysis, innovation projects, business strategy, design thinking, or entrepreneurial activities
• We primarily seek rising seniors graduating between August 2027 and June 2028; students graduating in 2029 may also be considered
• Business Administration, Management, Entrepreneurship, or Strategy

Benefits:

• Meaningful work
• Mentorship
• Professional development
• Connections with peers and leaders